Crowne Plaza Cromwell

Crowne Plaza Cromwell in Middletown

Crowne Plaza Cromwell

Crowne Plaza Cromwell Image
3 and 1/2 Star
Hotel Guest Rating: 7.7/10
100 Berlin Road
Cromwell, CT 06416
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Hotel Guest Rating for Crowne Plaza Cromwell in Middletown

# 1 of 5 hotels in Middletown
Based on 264 reviews from guests who stayed at the
Crowne Plaza Cromwell
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Crowne Plaza Cromwell

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Alan from St. Petersburg, FL
December 11, 2014
Business Traveler
1.0
Clean hotel. Rooms were decently furnished. Staff was very pleasant.
Noisiest hotel experience ever. Had to move several times to get away from noisy guests. Paper thin walls. Constant slamming of guestroom doors. Fire alarm went off twice. No hotel personnel to keep noisy, unruly guests under control. Simply put - AWFUL.
Family Traveling with Teens
Wendy from Brookline, MA
December 8, 2014
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Grand Prairie, TX
December 3, 2014
Business Traveler
3.0
All the details were very good. Thick towels, scented soap and shampoo, quality tp. The hot tub was hot and the sauna worked. Lots of oversized pillows and a very good bed. There was also a nice woman who apologized for the fire alarm going off.
The fire alarm went off twice in the middle of the night, most likely due to idiots at a youth conference. The bathroom was tiny and cramped. It was a bit of a hike from the parking garage. The water pressure was extremely low. The wifi sucked.

A huge hotel with long hallways that brought to mind The Shining.

Couple
Verified Hotel Guest from Montclair, NJ
November 12, 2014
Couple
5.0
The room was fine.
The front desk was not as friendly as they could have been. The common spaces seemed dank and not well kept. The room was ok.

It was an ok hotel for the money.

Couple
Lisa from Chapin, SC
November 11, 2014
Couple
8.0
Location to where I needed to be.
The floor that I was on had very low ceilings in the hall and the bathroom.
Group Traveler
Verified Hotel Guest from Dayton, MD
October 15, 2014
Group Traveler
7.0
location.
There was mold on the tile in the shower. Too many kids at the pool. Very noisy.

Bed was comfortable. Room was nice, except for the mold. The staff was pleasant and helpful.

Family Traveling with Young Children
Stephen from Springfield, MA
October 8, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Couple
Jason from Bakersfield, CA
October 5, 2014
Couple
8.0
It was an all around nice hotel. The cookies were nice at the front desk and the pool was very unique and pretty.
I was disappointed that the Jacuzzi wasn't working.

It was a nice hotel that I would be willing to stay in again if we were in that city. There's nothing that particularly stands out, but it was nice.

Solo Traveler
Jonathan from Dallas, TX
October 2, 2014
Solo Traveler
7.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Bethesda, MD
September 30, 2014
Family Traveling with Teens
9.0
Huge clean lovely room. Very convenient location.
Smallish bathroom, especially relative to the size of the room. Convenient parking was somewhat limited.
Reviews of Crowne Plaza Cromwell
(1 - 10 of 128 reviews)
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