Crowne Plaza Cromwell

Crowne Plaza Cromwell in Middletown

Crowne Plaza Cromwell

Crowne Plaza Cromwell Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
100 Berlin Road
Cromwell, CT 06416
take a virtual tour

Hotel Guest Rating for Crowne Plaza Cromwell in Middletown

# 1 of 5 hotels in Middletown
Based on 279 reviews from guests who stayed at the
Crowne Plaza Cromwell
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.8.0
7.8
Check Rates and Availability at the Crowne Plaza Cromwell
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Crowne Plaza Cromwell

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Mora, NM
February 23, 2015
Solo Traveler
7.0
Nice room, very comfortable bed.Staff very helpful and took care of excessive noise from neighboring rooms very quickly and proffesionally
Parking was lacking and not close to main entrance. Bathroom was very small.
Couple
Verified Hotel Guest from Bristol, CT
February 12, 2015
Couple
7.0
It was quiet and clean. Stayed during a snow storm and the restaurant in the hotel came in handy with a delicious menu. Had a garage to park my car and kept up with the snow. Overall pleasant experience
Room was a long walk away from the elevator. Large place
Family Traveling with Young Children
Verified Hotel Guest from Great Neck, NY
February 3, 2015
Family Traveling with Young Children
8.0
Hot tub wasn't hot. Pool, though heated wasn't warm enough since it was single digits outside and the pool was in an atrium.
Couple
Elizabeth A from St. Petersburg, FL
January 26, 2015
Couple
10.0
They went out their way to help me when I was feeling under the weather.

The front desk was wonderful!

Couple
Verified Hotel Guest from Plainville, CT
January 6, 2015
Couple
10.0
Top notch facilities. Unsure why it was a 3 & 1/2 star hotel instead of a 4 star.
No free brekfast buffet available.
Couple
Nina from Cambridge, MA
December 31, 2014
Couple
9.0
Incredibly convenient to Rt 91; clean and pleasant
Horribly noisy fan in the heater in our room - needs to get fixed for sure!
Business Traveler
Alan from St. Petersburg, FL
December 11, 2014
Business Traveler
1.0
Clean hotel. Rooms were decently furnished. Staff was very pleasant.
Noisiest hotel experience ever. Had to move several times to get away from noisy guests. Paper thin walls. Constant slamming of guestroom doors. Fire alarm went off twice. No hotel personnel to keep noisy, unruly guests under control. Simply put - AWFUL.
Family Traveling with Teens
Wendy from Brookline, MA
December 8, 2014
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Grand Prairie, TX
December 3, 2014
Business Traveler
3.0
All the details were very good. Thick towels, scented soap and shampoo, quality tp. The hot tub was hot and the sauna worked. Lots of oversized pillows and a very good bed. There was also a nice woman who apologized for the fire alarm going off.
The fire alarm went off twice in the middle of the night, most likely due to idiots at a youth conference. The bathroom was tiny and cramped. It was a bit of a hike from the parking garage. The water pressure was extremely low. The wifi sucked.

A huge hotel with long hallways that brought to mind The Shining.

Couple
Verified Hotel Guest from Montclair, NJ
November 12, 2014
Couple
5.0
The room was fine.
The front desk was not as friendly as they could have been. The common spaces seemed dank and not well kept. The room was ok.

It was an ok hotel for the money.

Reviews of Crowne Plaza Cromwell
(1 - 10 of 131 reviews)
Check Rates and Availability at the Crowne Plaza Cromwell
   

graphical calendar interface

graphical calendar interface


dg