Crowne Plaza Chicago Magnificent Mile

Crowne Plaza Chicago Magnificent Mile in Chicago

Crowne Plaza Chicago Magnificent Mile

Crowne Plaza Chicago Magnificent Mile Image
4 Star
Hotel Guest Rating: 7.8/10
160 East Huron Street
Chicago, IL 60611

Hotel Guest Rating for Crowne Plaza Chicago Magnificent Mile in Chicago

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Based on 436 reviews from guests who stayed at the
Crowne Plaza Chicago Magnificent Mile
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Crowne Plaza Chicago Magnificent Mile

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Oakland, CA
July 28, 2014
8.0
Location was great. The room had a full size refrigerator and small stove top and sink -- all great. It
It was undergoing renovation -- no lobby. The room had a very loud air conditioner that went on and off all night long.
Carlos from Fairmont, WV
July 28, 2014
8.0
Great location. Very nice views.
Public spaces: they were still under construction or being worked on.

Nice hotel, not a lot of frills but rooms were great, we got upgraded due to being a club member, so pretty happy overall. Once it is finished with the remodeling, it will be a true 4 star.

Couple
Verified Hotel Guest from Fairborn, OH
July 28, 2014
Couple
7.0
The bed was very comfortable. Great location and view.
Long waits for elevators, long wait to check in.

Overall, it is a very nice hotel just in an excellent location. It would have been nice if there were more staff to speed up check in.

Solo Traveler
Alexander from Wayne, PA
July 25, 2014
Solo Traveler
5.0
It was located in a decent area.
The elevator situation was HORRIBLE. We were placed on the 26th floor, and it took nearly 10 minutes to get an elevator, every time. Only 3 elevators serviced this floor, and one was closed during their renovations. Didn't know about that either.
Couple
Carl from Dallas, GA
July 25, 2014
Couple
6.0
LOCATION
it is undergoing renovation and name change my reservation was with Crown Plaza but the name on the marquis read TRHE AMERICAN HOTEL, we rode around in circles in heavy traffic before we found it

other than the rooftop pool being open all other common areas were blocked off due to construction so there is nothing else to mention

Couple
William from Rochester, NY
July 24, 2014
Couple
2.0
The room
Construction, no lobby, elevators were not sufficient, no room service, pool smaller than web site, can't drink at pool

It's a two star

Family Traveling with Young Children
Verified Hotel Guest from Royal Oak, MI
July 24, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Group Traveler
Sharon from Lincoln Park, MI
July 23, 2014
Group Traveler
3.0
The location.
Rooms weren't ready until well after check in time. No bell boys available. Desk staff were curt/rude. They didn't have rooms with double beds unless we paid an additional fee. No vending machine. Valet couldn't locate our car when he went to retrieve it.
Couple
Cameron from San Diego, CA
July 23, 2014
Couple
5.0
location
construction, elevators don't work, room not a 4 star

no, remove a star, it is not that nice. Just the location is.

Couple
Verified Hotel Guest from Land O Lajes, FL
July 23, 2014
Couple
5.0
It was a great location to downtown Chicago
The staff could smile a little bit more, not very friendly.

The hotel was good, great location and easily accessible to everything.

Reviews of Crowne Plaza Chicago Magnificent Mile
(1 - 10 of 200 reviews)
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