Courtyard By Marriott Springfield

Courtyard By Marriott Springfield in Springfield

Courtyard By Marriott Springfield

Courtyard By Marriott Springfield Image
3 Star
Hotel Guest Rating: 8.6/10
3462 Freedom Drive
Springfield, IL 62704

Hotel Guest Rating for Courtyard By Marriott Springfield in Springfield

# 3 of 35 hotels in Springfield
Based on 54 reviews from guests who stayed at the
Courtyard By Marriott Springfield
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Courtyard By Marriott Springfield

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Kerri from Muscatine, IA
June 24, 2014
Family Traveling with Teens
10.0
Very friendly staff. Great location. Nice beds and linens. The only downside is no sort of continental bfast or coffe available in the lobby, and a few if the lobby chairs showed dirt and signs of wear.
See notes above
Couple
Verified Hotel Guest from Rock Island, IL
June 10, 2014
Couple
9.0
Very friendly staff.
I prefer complimentary breakfast and this was a la carte, however they had well prepared food.
Couple
David from Webb City, MO
May 15, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
George from Troy, IL
January 26, 2014
Family Traveling with Young Children
7.0
The size of the room.
There was no microwave in the room as stated on our hotel info. The swimming pool area got overly crowded by young boys from a wrestling tournament w/out parental supervision. They got very rowdy and ran us out even after complaining to hotel staff.
Hongbo from Chicago, IL
January 17, 2014
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Effingham, IL
January 16, 2014
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Dave from Springfield, IL
October 30, 2013
8.0
For a Courtyard, the A/C and heating should be on a thermostat.
Business Traveler
Ron from Eden, NC
October 4, 2013
Business Traveler
10.0
Attitude of the staff, from the desk clerk to the server, cook and cleaning staff. Everyone seemed to be happy to be there and their good attitude transferred to how the communicated and treated their guests.
The bathroom just wasn't what I would have expected, the fit and finish of previous repairs (paint and patch) was poor, but the housekeeping staff did a great job on providing a clean bathroom. Hot tub needed to be reset often, by the manager.

Great staff and very clean room. Excellent location for the traveler, with a Target, Walmart, Best Buy, Old Navy and shopping mall close by. Good selection of resturants close by in all price ranges. The Bistro grill in the hotel did a fantastic job on a guick breakfast sandwich, great presentation and good coffee. Good selection of bagels and other baked goods. I had breakfast both mornings with great coffee and a good sandwich. ...read more

Business Traveler
Stephen from Quincy, IL
September 26, 2013
Business Traveler
6.0
The location and the cleanlieness of the facility were good.
The front desk guy wasn't really helpful....didn't make an effort to work out my request for a king size bed.

I was surprised that breakfast wasn't included in the price of the room as many hotels of this type provide. The place was clean, but the construction seemed poor....(i.e the floors were creaky and uneven in our room). The front desk clerk didn't even try to find a room with a king size bed and didn't seem genuine in his friendlieness....obviously trained to be friendly but it wasn't sincere. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Muncie, IN
September 4, 2013
Family Traveling with Young Children
7.0
Reserved a king and received 2 queens. Had to pay for breakfast.
Reviews of Courtyard By Marriott Springfield
(1 - 10 of 26 reviews)
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