Holiday Inn Express And Suites Jackson

Holiday Inn Express And Suites Jackson

Holiday Inn Express And Suites Jackson Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
3506 O'neil Drive
Jackson, MI 49202

Hotel Guest Rating for Holiday Inn Express And Suites Jackson in Jackson

# 4 of 9 hotels in Jackson
Based on 57 reviews from guests who stayed at the
Holiday Inn Express And Suites Jackson
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 9.3.0
9.3
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Hotel Guest Reviews of the Holiday Inn Express And Suites Jackson

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Homewod, IL
April 12, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Norton Shores, MI
March 23, 2016
Couple
9.0
Updated, quiet, good breakfast, GREAT coffee at breakfast (nice and strong), and very friendly staff.
The only negative thing I can say was that the cleaning left a little to be desired. Nothing disgusting, but the tops of the headboards and the top of the fridge were very dusty, and the fridge could've used a wipedown inside.
Frank from Holly Springs, NC
October 23, 2015
5.0
not a 3 star
Family Traveling with Teens
Martin from Kitchener, Canada
February 18, 2015
Family Traveling with Teens
10.0
THE CLEANLINESS WAS TOP NOTCH. THE SWIMMING POOL AND AREA WEREEXCEPTIONAL.THE BEST PART WAS THE BREAKFAST-THE ATTENDANT WAS COURTEOUS AND HAD HOT FRESH FOOD THERE ALL THE TIME
NOTHING
Family Traveling with Young Children
Verified Hotel Guest from Temperance, MI
January 13, 2015
Family Traveling with Young Children
3.0
Front desk girl was very polite and responsive. If it wasn't for her, the rating would've been much lower.
Room heater was malfunctioning and the room was like a sauna. Ended up having to transfer to another room. Was treated rudely twice over the phone prior to our arrival. When we arrived, a big sign that said holiday inn express. Breakfast was horrendous.
Couple
Verified Hotel Guest from Vancouver, Canada
January 3, 2015
Couple
3.0
Staff was really nice, very genuine and helpful.
Room very uncomfortable...set temperature at 65, but it stayed between 70-72 at night even though it was 32 outside. Mattress seemed worn out, pillows were worthless...went flat fast. Did not sleep well. Room needs deep cleaning, furniture/carpet dirty.

Nice place, but it seems like it could be much better maintained/cleaned.

Business Traveler
Verified Hotel Guest from Farmington Hills, MI
June 29, 2014
Business Traveler
7.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Kristen from Wyandotte, MI
April 28, 2014
Family Traveling with Young Children
9.0
Comfortable spacious rooms!
Breakfast room was not big enough for the amount of people staying at the hotel.
Family Traveling with Young Children
Verified Hotel Guest from Sterling, MI
January 21, 2014
Family Traveling with Young Children
7.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Alpena, MI
November 29, 2013
Group Traveler
8.0
easy fast check in / check out

Good location easy access to dining and shopping. Friendly staff.

Reviews of Holiday Inn Express And Suites Jackson
(1 - 10 of 10 reviews)
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