The Gwen, a Luxury Collection Hotel, Chicago

The Gwen, a Luxury Collection Hotel, Chicago

The Gwen, a Luxury Collection Hotel, Chicago Image
4 and 1/2 Star
Hotel Guest Rating: 9.1/10
521 North Rush Street
Chicago, IL 60611

Hotel Guest Rating for The Gwen, a Luxury Collection Hotel, Chicago in Chicago

# 11 of 186 hotels in Chicago
Based on 374 reviews from guests who stayed at the
The Gwen, a Luxury Collection Hotel, Chicago
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.7.0
8.7
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Hotel Guest Reviews of the The Gwen, a Luxury Collection Hotel, Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Gainesville, FL
January 3, 2016
Couple
10.0
A spacy restroom with a nice bathtub and shower booth Bose sound system connected to the TV
Room itself was quite ordinary
Solo Traveler
Verified Hotel Guest from Toronto, Canada
December 22, 2015
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
David from Edina, MN
December 15, 2015
Couple
9.0
Location.
Rooms are a little small.
Group Traveler
Verified Hotel Guest from Commerce City, CO
December 15, 2015
Group Traveler
3.0
The location was great and staff was friendly.
We did not have the type of room we were promised. We had one bed when then told us we'd have have 2. The toilet was broken, the handle kept falling off. The view was of a wall of a building. The thermostat stayed hot. The shower head was broken.
Group Traveler
Verified Hotel Guest from West Lafayette, IN
November 30, 2015
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Plymouth, MI
November 23, 2015
Family Traveling with Teens
10.0
Friendly and very helpful staff. Prompt service and accommodating. Excellent location.
The bed was not the best mattress which at their normal price I would think they would have better beds.
Verified Hotel Guest from Chicago, IL
November 23, 2015
10.0
The staff was very nice and the rooms were big
Solo Traveler
Verified Hotel Guest from Austin, TX
November 23, 2015
Solo Traveler
8.0
location
room is outdated (peeling wall paper, damaged desk and chair)
Group Traveler
Verified Hotel Guest from Shanghai, China
November 20, 2015
Group Traveler
9.0
The room is spacious,and it has city view.
It take a little difficult while when I would like to change the room with my friend.
Couple
Jennifer from Chestermere, Canada
November 18, 2015
Couple
9.0
Location was superb. You could easily walk to parks, shopping and lake front in minutes.
Room faced an office tower, so curtains were kept closed during the week.
Reviews of The Gwen, a Luxury Collection Hotel, Chicago
(1 - 10 of 103 reviews)
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