Congress Plaza Hotel

Congress Plaza Hotel

Congress Plaza Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 6.4/10
520 South Michigan Avenue
Chicago, IL 60605
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Hotel Guest Rating for Congress Plaza Hotel in Chicago

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Based on 901 reviews from guests who stayed at the
Congress Plaza Hotel
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.3.0
6.3
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Hotel Guest Reviews of the Congress Plaza Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Frederick from Richmond Heights, MO
June 30, 2015
Couple
2.0
The location is the best. Your close to museums and restaruants of the highest order.
The hotel room's furniture and decor needs updating. The toilet had a cracks and the bathroom was not very clean. The bed had faint odors of urine. Some of the "characters" who stayed in the hotel looked like they were casting for a rap video.
Couple
Justin from Kansas City, MO
June 30, 2015
Couple
2.0
The location is pretty good although it's still a good walk from most of the action.
The hotel was very outdated, and poorly maintained. Needs an extreme makeover.
Family Traveling with Young Children
Kimberly from Indianapolis, IN
June 29, 2015
Family Traveling with Young Children
10.0
The decor and ambiance.
Some minor cosmetic repairs are glaringly horrible (i.e. brown putty spackling on white tile/wall paper).
Family Traveling with Teens
Verified Hotel Guest from Louisville, LA
June 29, 2015
Family Traveling with Teens
3.0
Great location.
The rooms were more than dated and far from clean. Wall paper peeling away, base boards not painted, bathroom tiles cracked, sewage smell in the bathroom of one of rooms. The other room smelled awful in general. The rooms did not feel clean.
Business Traveler
Verified Hotel Guest from Exton, PA
June 29, 2015
Business Traveler
4.0
convenient location to McCormick Place, reasonable room rates, historic property with great potential
property is in desperate need of renovation
Business Traveler
Verified Hotel Guest from Greenwich, CT
June 28, 2015
Business Traveler
5.0
Location is great, walking distance to everything
Someone in the 70's took a beautiful hotel and "remodeled it"They were lazy, hell they didn't even remove the coat hangers on the closet before painting)But someone smart is going to buy this place and restore it.
Couple
Verified Hotel Guest from Redondo Beach, CA
June 28, 2015
Couple
4.0
The location was conveniently located. The bell captain was very friendly-don't remember his name.
The hotel was extremely run down and felt very dirty. The rating on the hotel was listed as 3-it should have been 1 1/2 or 2. Had it been rated appropriately, I would have never selected it.
Group Traveler
Paula from Grand Rapids, MI
June 27, 2015
Group Traveler
6.0
Its an old hotel. The room was large, very basic, no frills, but very clean.
Mattresses need to be replaced. They were not comfortable and my friend got scratched from a coil popping through.
Business Traveler
Verified Hotel Guest from Manhattan, KS
June 27, 2015
Business Traveler
9.0
As expected nothing more nothing less
n/a
Family Traveling with Young Children
Verified Hotel Guest from Waverly, IA
June 27, 2015
Family Traveling with Young Children
1.0
Great location and easy access.
The rooms were old and dirty. There was no water pressure. The curtains fell off of the wall when we tried to close them.
Reviews of Congress Plaza Hotel
(1 - 10 of 202 reviews)
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