Congress Plaza Hotel

Congress Plaza Hotel

Congress Plaza Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 6.4/10
520 South Michigan Avenue
Chicago, IL 60605
take a virtual tour

Hotel Guest Rating for Congress Plaza Hotel in Chicago

See Most Popular hotels in Chicago
Based on 852 reviews from guests who stayed at the
Congress Plaza Hotel
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 6.9.0
6.9
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.3.0
6.3
Check Rates and Availability at the Congress Plaza Hotel
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Congress Plaza Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Tallahassee, FL
May 18, 2015
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Antoine from Detroit, MI
May 18, 2015
Couple
7.0
Location was great
Very old hotel not really up to date
Business Traveler
Elisa from Toms River, NJ
May 16, 2015
Business Traveler
2.0
The lobby was beautiful
The room was very dated and old. In the shower, the hot water and water pressure were non existent.
Family Traveling with Teens
Verified Hotel Guest from San Gabriel, CA
May 15, 2015
Family Traveling with Teens
6.0
Location was great. Walking distances to Millennium Park, Museums Campuses, Soldier Field, Downtown, and Navy Pier.
Room was small. The hotel is very out-dated and could use some improvements.
Business Traveler
Brooke from Denver, CO
May 15, 2015
Business Traveler
6.0
Location and concierge desk staff were great
Room and hallways were dirty and outdated and the elevator was scary as well. Definitely not worth the money. Check for bedbugs before you lay down!
Couple
Verified Hotel Guest from Bolingbrook, IL
May 11, 2015
Couple
8.0
Good location
Room seemed outdated, it should have been a bit more upscale for being down town.
Solo Traveler
Verified Hotel Guest from Washington, DC
May 10, 2015
Solo Traveler
1.0
I actually can't think of anything
ive never called to move rooms and was forced to by the horrible smell in the room and hall. I also was shocked that an adjoining room was able to open into mine and was. There was a window washer in my window w no warning. Everything was very gross.
Couple
Kristen from Grand Junction, CO
May 9, 2015
Couple
6.0
It is an older hotel with a lot of character.
The rooms have a dirty feeling because of the older construction and needed maintenance. My shower was luke warm.
Couple
Jennifer from Houston, TX
May 7, 2015
Couple
1.0
The location
The hotel is very old. It smelled like urine. Didn't have a heater. Need to be updated. Our TV went out as soon as we got to the room and turned it on and they had to come out a new one in. No hot water or water pressure. The tub wouldn't drain
Couple
Paul from Minneapolis, MN
May 5, 2015
Couple
3.0
Location is spectacular. Grant Park is across the street and dozens of restaurants, bars, and museums--including the Field Museum-- are within walking distance. Staff is friendly and the hotel dates back to the late 19th Century for some historic pizazz.
The room we had was archaic and tiny. The bed squeaked and sagged, bathroom a claustrophobic closet, the television small with standard definition. You don't stay in a hotel to watch TV, but having one manufactured in the current century should expected.
Reviews of Congress Plaza Hotel
(1 - 10 of 200 reviews)
Check Rates and Availability at the Congress Plaza Hotel
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.