Comfort Suites North Bergen

Comfort Suites North Bergen in North Bergen

Comfort Suites North Bergen

Comfort Suites North Bergen Image
2 and 1/2 Star
Hotel Guest Rating: 7.2/10
1200 Tonnelle Avenue
North Bergen, NJ 07047
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Hotel Guest Rating for Comfort Suites North Bergen in North Bergen

# 4 of 7 hotels in North Bergen
Based on 36 reviews from guests who stayed at the
Comfort Suites North Bergen
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 6.3.0
6.3
Hotel Dining
user rating 4.6.0
4.6
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Hotel Guest Reviews of the Comfort Suites North Bergen

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
David from South Portland, ME
June 4, 2014
10.0

This guest did not leave comments about this hotel.

Chaim from Newton, MA
April 24, 2014
9.0

This guest did not leave comments about this hotel.

Couple
Nicola from Hughesville, PA
February 2, 2014
Couple
9.0

Superseded any expectation! Extremely clean! Very helpful staff!

Couple
Verified Hotel Guest from Felton, PA
December 4, 2013
Couple
8.0
That it had suites and offered some hot items for breakfast .
Parts of the room were very dusty. The curtains and around the carpet and furniture was covered in dust.

Staff at the front desk was very friendly. The hotel was nice except for the rooms not being thoroughly cleaned. I was woken up both mornings by kids running all around overhead. People with children should be put on the lower level. We do have a right to get a good nights rest.

Family Traveling with Young Children
Verified Hotel Guest from Scotia, NY
November 27, 2013
Family Traveling with Young Children
7.0
Rooms were spacious. The comfort of the beds and overall cleanliness met my expectations. The microwave and refrigerator were also very convenient.
Shower area was a bit run down with several repairs having been made instead of replacement. Little or no sound proofing between rooms. Family above me allowed their children to run around to tire them out. I could hear it all.

Overall not a bad value for the money. Under normal circumstances I would stay there again. It happened however that my wife was unexpectedly hospitalized the day before our arrival. I purchased this hotel room via Agoda booking with the understanding that any cancellations had to be one week from the date of check in. Needless to say her unplanned surgery was not one week out. The hotel was completely unwilling to negotiate a refund or even rescheduling the room. They blamed Agoda as a third party biller, Agoda called the hotel to negotiate on my behalf and got nowhere. I was willing to provide documentation that my wife was in the hospital but they were not interested. That being said, I was obligated to leave my wife in the recovery room while I brought my kids to NYC as planned so that we didn't lose the money spent on the room. A little understanding on the part of the hotel would've gone a long way. As it was not forthcoming, I will never stay here again. ...read more

Business Traveler
Margaret from Collegeville, PA
November 11, 2013
Business Traveler
9.0
Very courteous staff!!
The workout room was too hot--and that was just walking in--not even starting a workout!

Overall very happy with my experience here and would stay here again.

Couple
Verified Hotel Guest from Spring, TX
November 4, 2013
Couple
6.0
Price.
Dont be shocked that the location is not great and there isnt really anywhere to eat. It is a bargain for a reason. Could use some better attn to detail by the maintenance dept, or just not being lazy. Hot/cold shower faucet stickers were backwards lol

It's a cheap place to crash with free parking just outside Manhattan. Found it to be clean and spacious. Check in/out was hassle free. Perfect place to arrive late, crash, then head into Manhattan. Lets be honest, no one stays here to hang out in North Bergen. Did a thorough search for bedbugs and found none. This entire region has a big problem with them, I did the same search in our nice hotel in Chelsea the next night. Shower was hot. Free breakfast looked okay in that it had eggs and a waffle iron. We didnt eat there though b/c it was kind of a zoo with people scrambling to gorf down free food. The only real complaints were that they definitely cut corners on the more "expensive" maintenance items. Some small cracks in ceiling plaster were covered/fixed but not repainted. Wallpaper beginning to peel in some corners. Our shower curtain bar must have needed to be re-mounted, but they did not fill the old holes, just left them gaping open. They must have forgot to put the shower curtain on the rod before the secured it b/c they cut the curtain in a weird way to get it on the rod. The shower faucet definitely had the hot/cold stickers replaced, but they put them on backwards. Kind of funny really. But hey, if you want a better hotel, pay for it. This place is a bargain. Be happy. ...read more

Group Traveler
Verified Hotel Guest from Gilbert, AZ
October 23, 2013
Group Traveler
7.0
Customer service, room layout, proximity to Manhattan, convenience of daily shuttle service to NYC.
The room was clean overall, however there was excessive dust on the furniture and around the perimeter of the room. General repairs are needed. One of the table lamps had a loose light bulb socket and the bath tub plug was not installed properly.

If you are looking for a convenient hotel close to Manhattan that provides a comfortable room, a free breakfast for a great price this is it. I spent a lot of time looking for hotels in NJ and kept coming back to Comfort Suites. With any average hotel you will always find something that's not perfect, but for what it's worth it is slightly above avg for 2.5 stars. Great customer service and a very convenient shuttle service to the NYC with Golden Eagle Express for $12/ round trip per person. The shuttle service is based out of the Days Inn just up the street and the three days we used them the shuttle service seemed a little disorganized at times, however the are reliable to get you to the Times Square drop off at The Counter Burger location by approx 8:30 am and pick up at the same location at 8, 9, 10, & 11 in the evening. Golden Eagle has a couple of very comfortable shuttle buses the use depending on the size of the group. The shuttle will pick up at Comfort Suites at 7:45 am then goes to Days Inn to pick up other travelers. The one disadvantage of the hotel is the location to shopping and restaurants within walking distance of the hotel although there are plenty of restaurants that will deliver to your room. Overall I would say at this hotel again if I didn't want to pay double the rate to stay directly in Manhattan. ...read more

Solo Traveler
James from Tallahassee, FL
October 22, 2013
Solo Traveler
5.0
Spacious room, nice lobby
Noisy rooms, easy to hear people in adjacent room and hallway
Family Traveling with Young Children
Jake from West Hartford, CT
October 2, 2013
Family Traveling with Young Children
2.0
Nothing to like about this hotel other than cheap and close to my relative
the rooms were filthy and full of bed bugs, ticks

other than it's cheap and close to my relative, the room is old, not keep to date and fill with critters.

Reviews of Comfort Suites North Bergen
(1 - 10 of 22 reviews)
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