Comfort Inn Cross Lanes

Comfort Inn Cross Lanes in Charleston

Comfort Inn Cross Lanes

Comfort Inn Cross Lanes Image
3 Star
Hotel Guest Rating: 6.9/10
102 Racer Drive
Cross Lanes, WV 25313

Hotel Guest Rating for Comfort Inn Cross Lanes in Charleston

# 17 of 26 hotels in Charleston
Based on 109 reviews from guests who stayed at the
Comfort Inn Cross Lanes
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.0.0
7.0
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 5.8.0
5.8
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Hotel Guest Reviews of the Comfort Inn Cross Lanes

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Morgantown, WV
January 23, 2015
Family Traveling with Teens
10.0
Great accomidations ,pool was awesome and location was perfect
Couple
Verified Hotel Guest from Crofton, MD
January 5, 2015
Couple
7.0
Hotel was clean and convenient and had a nice breakfast buffet.
For 3 star there was no desk and nowhere to charge electronic devices without unplugging a light or alarm clock except in the bathroom. Microwave sat on top of the refrigerator taking up room where a desk or table would be nice
Couple
Kenneth from Elyria, OH
January 2, 2015
Couple
9.0
Friendly staff, clean room, excellent breakfast.
Nothing.
Group Traveler
Maynard from Johnson City, TN
December 31, 2014
Group Traveler
7.0
Close to casino. Getting older clean but time to update.
Hotel is in a great location close to the casino. This hotel is in need of updates getting older.
Couple
Teresa from Englewood, OH
December 21, 2014
Couple
5.0
Lobby, pools
Mold on bath fixtures, stained/dirty tile in bath, si ck did not drain, grout around toilet needs replacing
Couple
Jennifer from Mebane, NC
December 7, 2014
Couple
9.0
Very clean and comfortable, loved the rooms. Bed was super comfortable, warm duvet, we slept extremely well both nights we were there.
Could hear highway noise but it wasn't loud, just there in the background.
Family Traveling with Young Children
Stacia from Gastonia, NC
November 30, 2014
Family Traveling with Young Children
4.0
Breakfast
Pool was broken; room smelled like Lysol; old hotel, lack of outlets; game room wasn't advertised as 21 and older; staff didn't notify us of broken pool(acted like it was working at check-in); seemed unsafe at night
Family Traveling with Teens
Wendy from Reynoldsburg, OH
November 6, 2014
Family Traveling with Teens
7.0
The hotel was clean and breakfast bar had many selections.
No way this property should be 3star. The rooms were very dated. Shower made noises all night.
Senior Travelers
Kenneth from Belgium, WI
October 16, 2014
Senior Travelers
9.0
Clean, quiet, great beds with plenty of pillows
I can be a long walk from the outermost rooms to the lobby. Weak and slow connection for the wireless internet.

Located on a dead end road that has some large potholes

Business Traveler
Stephen from Lilburn, GA
October 16, 2014
Business Traveler
5.0
Location; close to Charleston, close enough to Huntington. Close proximity to freeway. Located in good neighborhood.
The hotel felt old; and not quaint old, like 1990's old. The mattresses were loud and springy. I stayed for 2 nights, and requested a different room for night # 2. Both rooms smelled clean, but smelled too clean, like trying to cover something.

The staff was very friendly and accommodating. I would suggest that you arrive early and inspect the room closely before unpacking. They do have newer rooms that have been remodeled and updated; you will need to demand they put you in one of these rooms. Caveat Emptor.

Reviews of Comfort Inn Cross Lanes
(1 - 10 of 75 reviews)
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