Comfort Inn Cross Lanes

Comfort Inn Cross Lanes

Comfort Inn Cross Lanes Image
3 Star
Hotel Guest Rating: 6.8/10
102 Racer Drive
Cross Lanes, WV 25313

Hotel Guest Rating for Comfort Inn Cross Lanes in Charleston

# 17 of 26 hotels in Charleston
Based on 145 reviews from guests who stayed at the
Comfort Inn Cross Lanes
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 6.9.0
6.9
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 5.8.0
5.8
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Hotel Guest Reviews of the Comfort Inn Cross Lanes

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Lisa from Troy, MO
August 31, 2015
Couple
5.0
The customer service was good and it was quiet
It was old and outdated
Couple
Verified Hotel Guest from Statesville, NC
August 26, 2015
Couple
6.0
The location
The room smell like the carpet was wet! The toilet was real small. The bed was very small and uncomfortable. I wasn't pleased to have taken my wife on a weekend trip and not be able to sleep in the same bed with her!!! Don't ever want to stay there again!
Solo Traveler
Verified Hotel Guest from Grove City, OH
August 18, 2015
Solo Traveler
5.0
Location to the casino.
Bed was uncomfortable. Room dated. Definitely not a 3 star hotel as advertised

Should not be rated 3 star. 2 star at best.

Business Traveler
Verified Hotel Guest from Syracuse, IN
August 14, 2015
Business Traveler
8.0
great breakfast, great staff, comfortable beds.
hallways dark messy and carpet dirty. wifi very poor. Our room was arranged very poorly. work area was jammed inbetween both beds so each side could easily hit their heads while turing in the night. It should of been in other large open area of room.
Family Traveling with Young Children
Christine from Worth, IL
August 5, 2015
Family Traveling with Young Children
8.0
The friendly staff
Verified Hotel Guest from Nashville, TN
July 31, 2015
Helpful, friendly staff. Convenient for travelers. Large room. Fridge in room. Comfortable beds. Okay for a night on the road but wouldn't want to linger.
Kim from Hillsborough, NC
July 19, 2015
6.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Peggy from Holliston, MA
July 16, 2015
Family Traveling with Young Children
6.0
Close to highway
Pool floor was filled with broken towels, 1st floor hall was covered in plastic, breakfast was mediocre at best, better hotels wee right across the street.
Business Traveler
Joseph from Johns Island, SC
July 9, 2015
Business Traveler
8.0
Very friendly staff, restaurant had very nice menu selection. Food was very good.
Family Traveling with Young Children
Verified Hotel Guest from Henrico, VA
July 7, 2015
Family Traveling with Young Children
5.0
The indoor pool is great for kids. Friendly staff.
Could be cleaner-cobwebs with a fly on ceiling, carpet felt scuzzy, bathroom was clean though. Pictures, lights dusty and some splatter marks - yuck. Tiny tiny pillows. Could feel coils through mattress. Only available outlet for charging was in bathroom.
Reviews of Comfort Inn Cross Lanes
(1 - 10 of 94 reviews)
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