Comfort Inn Cross Lanes

Comfort Inn Cross Lanes

Comfort Inn Cross Lanes Image
3 Star
Hotel Guest Rating: 6.9/10
102 Racer Drive
Cross Lanes, WV 25313

Hotel Guest Rating for Comfort Inn Cross Lanes in Charleston

# 17 of 26 hotels in Charleston
Based on 129 reviews from guests who stayed at the
Comfort Inn Cross Lanes
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.0.0
7.0
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 5.8.0
5.8
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Hotel Guest Reviews of the Comfort Inn Cross Lanes

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Princeon, WV
April 26, 2015
Business Traveler
1.0
Not much. Breakfast was ok.
Staff was clueless. Took over 10 minutes to get someone to the front desk to get checked in. The saloon closed at like 9:00. Big joke to call it a bar.
Group Traveler
Carolyn from Ephrata, PA
April 21, 2015
Group Traveler
10.0
it was convient to place to eat and the cemetery as I was there for a funaral. It was also close to shopping.
MY room was the fartherest away from the lobby...IE:Pool, Exercise room and Steam room. When I was there in April 2014 The food and coffee were better. They were okay but just okay.. My Family members loved The Lazy Dog Saloon
Family Traveling with Young Children
Verified Hotel Guest from Newport News, VA
April 19, 2015
Family Traveling with Young Children
3.0
The pool was very nice, but disappointed waterfall wasnt working. Complimentary snacks and drinks were nice, as well as breakfast.
I felt for the nightly rate the hotel was charging was pricey for the quality of the room, rust and mold around toilet, had to park in back of hotel in a dark corner because many work trucks were double parked with there trailers. I honestly could go on.
Family Traveling with Young Children
Tracy from Rochester, MI
April 13, 2015
Family Traveling with Young Children
3.0
Pool was nice
Room smelled terrible
Family Traveling with Teens
Verified Hotel Guest from Terre Hatue, IN
April 9, 2015
Family Traveling with Teens
5.0
Very basic. No frills. Would not stay more than one night
Breakfast was non existant on Easter morning. Not even a slice of toast!
Family Traveling with Young Children
Verified Hotel Guest from Livingston, NJ
April 2, 2015
Family Traveling with Young Children
9.0
Staff was very nice. Rooms were clean and bedding comfortable. Pool was also clean. Hotel was also quiet and easy to sleep well, even though there were a lot of people there.
Pool area could use better ventilation - the chlorine odor made it difficult to stay in there for a long time.
Couple
April from Loveland, OH
March 31, 2015
Couple
8.0
Staff really nice. We stay here alot and have never been disappointed.
Business Traveler
Verified Hotel Guest from Hudson, OH
March 21, 2015
Business Traveler
3.0
Bath had new fixtures
Room was at best 1.5 stars.
Family Traveling with Young Children
Verified Hotel Guest from Buckhannon, WV
March 21, 2015
Family Traveling with Young Children
10.0
The staff was gracious and helpful. The pool area was AWESOME!!
My mom's handicap room was was approx. 100 yards away (not an exaggeration... it's an extremely long building) from the front desk, lounge area, breakfast room and pool area. It was a real workout getting her back and forth to the various areas.
Family Traveling with Young Children
Verified Hotel Guest from London, Canada
March 20, 2015
Family Traveling with Young Children
5.0
sheets, towels, location, apologetic staff, breakfast
smoke filled hallways, occupied room upon arrival,
Reviews of Comfort Inn Cross Lanes
(1 - 10 of 84 reviews)
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