Comfort Inn & Suites West Springfield

Comfort Inn & Suites West Springfield

Comfort Inn & Suites West Springfield Image
2 and 1/2 Star
Hotel Guest Rating: 7.3/10
106 Capital Drive
West Springfield, MA 01089

Hotel Guest Rating for Comfort Inn & Suites West Springfield in West Springfield

# 5 of 11 hotels in West Springfield
Based on 57 reviews from guests who stayed at the
Comfort Inn & Suites West Springfield
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 7.4.0
7.4
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Comfort Inn & Suites West Springfield

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Philadelphia, PA
May 25, 2017
Group Traveler
9.0
location
no
Couple
Verified Hotel Guest from Springfield, MA
January 19, 2017
Couple
7.0
It was very quiet.
The hotel was convenient and the room clean for the most part. There was a spider web on one of the lamps.
Senior Travelers
Karen from Dartmouth, MA
October 1, 2016
Senior Travelers
9.0
Proximity to the Big E
Breakfast was fair. It would have been nice to have some whole wheat bread or bagels and some peanut butter. Eggs were overcoooked and dry.
Couple
Stacey from Wingdale, NY
September 20, 2016
Couple
7.0
It was peaceful in my room.
Couldn't enjoy the hot tub or pool because, there were unsupervised children in there. Running and jumping in the pool. The rules were,definitely not followed.
Business Traveler
Patricia from Stamford, CT
June 6, 2016
Business Traveler
10.0
Good location off highway. Rooms clean and well appointed. Great Breakfast.
We thoroughly enjoyed our stay
Family Traveling with Young Children
Keriann from Cranston, RI
May 6, 2016
Family Traveling with Young Children
10.0
breakfast, pool, staff helpfulness
Melissa from Middleboro, MA
April 11, 2016
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Linda from Camillus, NY
January 26, 2016
Solo Traveler
10.0
It was remodeled and comfort. Desk staff very accommoytongive me a non-smoking room & a late check out.
The telephone and alarm clock were old and a little dirty. I couldn't get the CMT station on the tv.
Group Traveler
Susan from Deering, NH
December 13, 2015
Group Traveler
8.0
location and quiet
Couple
Emily from West Hartford, CT
November 16, 2015
Couple
4.0
Have been to this hotel many times and love the service and the indoor hot tub.
It would have been nice to been notified before check in that the hot tub was being renovated. That was main reason we keep coming back to this hotel. ;-/
Reviews of Comfort Inn & Suites West Springfield
(1 - 10 of 14 reviews)
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