Comfort Inn & Suites Downtown

Comfort Inn & Suites Downtown in New Orleans

Comfort Inn & Suites Downtown

Comfort Inn & Suites Downtown Image
2 Star
Hotel Guest Rating: 7.4/10
346 Baronne St.
New Orleans, LA 70112

Hotel Guest Rating for Comfort Inn & Suites Downtown in New Orleans

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Based on 235 reviews from guests who stayed at the
Comfort Inn & Suites Downtown
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Comfort Inn & Suites Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Amanda from Shreveport, LA
December 10, 2014
Family Traveling with Young Children
9.0
Staff was very friendly!
Our level smelled like a skunk. The smell was only in the hallways. Not in the room.
Couple
Jean from Montreal, Canada
November 25, 2014
Couple
10.0
The staff is very helpful, breakfast facility is very clean . Location of the hotel is excellent as well...i would return anytime
Couple
Courtney from Leesville, LA
November 25, 2014
Couple
4.0
Good central city location, very short walk to French Quarter and tons of good food and bars.
No space to pull up and park car at hotel. Made check in very difficult. Self park was incredibly tough to find. WiFi did not work even with password. Shower was not functioning properly and majority of water still came out of the spout not overhead.

A little bit dated, under construction. Staff were average, not highly skilled in accomodating short comings or unmet expectations. Overall cheap, but potentially worth the savings to stay near the quarter. For a few extra bucks, MANY nicer hotels in the area.

Couple
Verified Hotel Guest from Pascagoula, MS
November 19, 2014
Couple
7.0
Room was very large and clean.People everywhere, but it was quiet in your room.
Parking was blocks away.Evening desk help was decidedly unfriendly.
Solo Traveler
Deborah from Largo, FL
November 18, 2014
Solo Traveler
10.0
Hotel desk staff were extremely accomodating, professional and friendly. Thank you!
everything was truly wonderful at this hotel

Perfect location, great staff and excellent rooms.

Group Traveler
Cedric from Alexander, AR
November 17, 2014
Group Traveler
10.0
It's was everything you guys listed on your website. Every thing I was looking for.
Yes. They added extra charges to my credit card once I checked in.

Very nice hotel. Right in the French Quarter. Everything was in walking distance.

Group Traveler
Amy from Waukesha, WI
November 12, 2014
Group Traveler
4.0
Locationg was pretty good, close to Burbon St, but a far walk to Jackson Sq.
The room had little light, was dark and dingy. It was definitely old and could use a re-model. We had ants crawling all over our night stand-not sure if it was part of the environment or if it was dirty.
Couple
Verified Hotel Guest from Appleton, WI
October 30, 2014
Couple
7.0
The bed was comfortable. The location was good to attend a game at the superdome, and withing walking distance of The French Quarter.
The room had a strange odor and strange dim lighting over the sink area.
Couple
Marco from Daleville, AL
October 21, 2014
Couple
10.0
Good "free" Breakfast
The Pillows.....

Great location for us to walk to the french quarters. I always book a place two or three blocks over Canal street, to avoid the night noises and get cheaper prices for the same accommodations.....

Solo Traveler
Dale from Burr Ridge, IL
October 13, 2014
Solo Traveler
9.0
courteous and friendly staff - manager, front desk, maintenance, and housekeeping.
just a few blocks further from the French Quarter.

I had a problem with the slip lock catching when I left the room for dinner. (First time occurrence despite years of hotel stays.) But the staff worked diligently to solve the problem - Ramona from the front desk, who then called in the manager, who called in maintenance who had gone home. I was back in the room in an hour. The staff showed utmost concern and courtesy throughout. ...read more

Reviews of Comfort Inn & Suites Downtown
(1 - 10 of 100 reviews)
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