City Express Playa Del Carmen

City Express Playa Del Carmen in Riviera Maya

City Express Playa Del Carmen

City Express Playa Del Carmen Image
4 Star
Hotel Guest Rating: 7.6/10
Balam Canche Lote 4 Manzana 30
Playa Del Carmen 11000

Hotel Guest Rating for City Express Playa Del Carmen in Riviera Maya

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Based on 102 reviews from guests who stayed at the
City Express Playa Del Carmen
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 7.2.0
7.2
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Hotel Guest Reviews of the City Express Playa Del Carmen

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Gerardo from Emmett, Mexico
July 17, 2014
Family Traveling with Young Children
8.0
el precio, ubicacion y club de playa
el desayuno es muy basico y siempre lo mismo
Couple
Alicia from Mexico City, Mexico
April 18, 2014
Couple
3.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Glen Allen, VA
January 25, 2014
Solo Traveler
1.0
Front Desk Clerk was on the phone for a good ten minutes while I waited to be helped. Though I had my printed confirmation from Priceline, he told me they did not have my reservation and would thus be unable to accommodate me. They had no rooms left.

The lobby area was nice and the hotel had plenty of parking. The location is not that great; it is away from the beach and center of town where the restaurants and nightlife are. The front desk clerk was not helpful. No manager was on duty. Although I had a confirmed reservation for two nights, they had bumped me out to accommodate another guest. He was not helpful in finding me another hotel and did not offer any vouchers or incentives to make up for the inconvenience. ...read more

Couple
William from Tetonia, ID
January 24, 2014
Couple
7.0
Easy access off the main highway. Continental breakfast.
Some burned-out lights in the room.
Group Traveler
Verified Hotel Guest from Yuma, AZ
September 1, 2013
Group Traveler
9.0
Easy to find
Need to replace the towels. They were old and falling apart with yellow stains.
Reviews of City Express Playa Del Carmen
(1 - 5 of 5 reviews)
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