Charleston Capitol Hotel

Charleston Capitol Hotel

Charleston Capitol Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 6.6/10
1000 Washington Street East
Charleston, WV 25301

Hotel Guest Rating for Charleston Capitol Hotel in Charleston

# 13 of 27 hotels in Charleston
Based on 111 reviews from guests who stayed at the
Charleston Capitol Hotel
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 6.9.0
6.9
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.7.0
7.7
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Charleston Capitol Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Bethany from Virginia Beach, VA
July 16, 2016
Family Traveling with Young Children
1.0
Didn't like anything!
Business Traveler
Charles from Novelty, OH
July 15, 2016
Business Traveler
2.0
Hotel is in a rough state while renovation is going on. Should not get 2.5 stars till done if then.
Emily from O Fallon, MO
July 14, 2016
6.0
The location and the price
They ran out of breakfast by 7:30 (supposed to be available until 9:30).
Family Traveling with Young Children
Verified Hotel Guest from Dearborn, MI
July 12, 2016
Family Traveling with Young Children
3.0
It was very close to the highway, and easy to get back on.
It was "under construction" but seems like it's been in this state for many months, even a year according to some employees. There were no amenities. We had to ask for comforters for the beds, there were limited towels. No breakfast.
Business Traveler
Alethea from Moline, IL
July 12, 2016
Business Traveler
3.0
The location was convenient.
In the lobby, and room, the furnishings were stacked oddly, as if furnished from the remnants of other run-down hotels. The TV had no remote and was too low to be watched from the bed. No breakfast, contrary to advertising. the staff was apathetic.
Business Traveler
Verified Hotel Guest from Butler, PA
July 11, 2016
Business Traveler
2.0
Friendly staff
My hotel room was completely damp...walls had water damage and the moisture permeated everything in the room including the bed and pillows. The breakfast was awful. Nothing healthy. The fruit was in terrible condition
Family Traveling with Young Children
Suresh from Novi, MI
July 11, 2016
Family Traveling with Young Children
5.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Morgantown, WV
July 1, 2016
1.0
I am not longer in it.
Place was filthy. Was afraid to step out of the filthy room. No breakfast. Staff was not very helpful.
Family Traveling with Young Children
Verified Hotel Guest from Urbana, IL
June 29, 2016
Family Traveling with Young Children
3.0
location and price
the places smelled badly - very musty and foul, breakfast was closed, one elevator was broken, the floor of the bathroom was slimy and gross.
Solo Traveler
Verified Hotel Guest from Arbovale, WV
June 24, 2016
Solo Traveler
4.0
Bed was comfortable
Pillows looked and felt like they were worn out. No breakfast, coffee was very lukewarm.When I questioned the front desk clerk when it was made, I was told, Recently. Oh, do you want coffee? Elevator floor needs repaired. 2nd floor lightng was very dim
Reviews of Charleston Capitol Hotel
(1 - 10 of 43 reviews)
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