Charleston Capitol Hotel

Charleston Capitol Hotel

Charleston Capitol Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.7/10
1000 Washington Street East
Charleston, WV 25301

Hotel Guest Rating for Charleston Capitol Hotel in Charleston

# 8 of 26 hotels in Charleston
Based on 70 reviews from guests who stayed at the
Charleston Capitol Hotel
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Charleston Capitol Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
David from Sun City, AZ
August 1, 2015
The locationRoom was comfortable
Verified Hotel Guest from Indian Trail, NC
July 31, 2015
I did not like anything about the hotel. It was not very clean and the staff was very uncooperative.
Family Traveling with Teens
Verified Hotel Guest from Charlotte, NC
July 8, 2015
Family Traveling with Teens
9.0
Staff was great as was the location. The hotel was clean , great breakfast. Could use a little updating, but over all , nice hotel for the money.
Verified Hotel Guest from Nitro, WV
July 7, 2015
9.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Aylett, VA
June 29, 2015
Group Traveler
9.0
Staff was helpful

Middle of town=walking distance to museum and shopping district.

Family Traveling with Young Children
Verified Hotel Guest from Saint Louis, MO
June 25, 2015
Family Traveling with Young Children
7.0
The staff were friendly and helpful. Free parking. Good location a couple of blocks from shops and restaurants. Continental breakfast was decent--enough variety to satisfy the family. Safe place to stop on a road trip.
Beds were a bit too soft and seemed to sink in the middle. Room had basic amenities and was quiet. Furniture in breakfast room was a bit shabby. Road construction made getting to the right exit a bit challenging.
Couple
Tara from Coolville, OH
October 13, 2014
Couple
9.0
The hotel was clean, the staff was helpful and friendly and it was in close proximity the the Charleston Civic center (about a ten minute walk).
There were no dining establishments or taverns within walking distance and we could not find any open places to have a pizza delivered after 10:00.
Business Traveler
Verified Hotel Guest from Ironton, MN
September 13, 2014
Business Traveler
2.0
Staff was great
Dirty!!

Not maintained!! Staff was great they had a mix up with my credit card they did a nice job getting it resolved.

Business Traveler
Anne from Fairfax, VA
July 12, 2014
Business Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Arvada, CO
May 23, 2014
Couple
6.0
Great location near the airport. Nice hot breakfast.
They need to continue their updates, incl. the peeling walls, mushy beds.

This hotel is a great location for budget-minded travelers who need to be near the Capitol, downtown, and the airport. Unlike their pricier competitors, they include a nice hot breakfast and free wifi as well as free parking. The desk staff is very helpful without being obsequious. The hotel has applied a little cosmetics with their decor, like curtains and bedding, however the bed itself was worn out. It was nice to have a fridge-microwave combo in the room. After the beds, they need to address the peeling wallpaper on the walls; it makes the whole place look worn out when it's not. I did not try the pool or workout area. ...read more

Reviews of Charleston Capitol Hotel
(1 - 10 of 11 reviews)
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