Casa Marina, A Waldorf Astoria Resort

Casa Marina, A Waldorf Astoria Resort

Casa Marina, A Waldorf Astoria Resort Image
4 Star
Hotel Guest Rating: 8.3/10
1500 Reynolds Street
Key West, FL 33040

Hotel Guest Rating for Casa Marina, A Waldorf Astoria Resort in Key West

# 15 of 92 hotels in Key West
Based on 179 reviews from guests who stayed at the
Casa Marina, A Waldorf Astoria Resort
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Casa Marina, A Waldorf Astoria Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Elizabeth from North Las Vegas, NV
July 25, 2016
Couple
10.0
has a great location great staff and beautiful rooms
honestly the food and drinks were a bit too costly
Couple
Robert from Cocoa, FL
July 23, 2016
Couple
10.0
Location, extremely well kept.
Poor clarity on lounge rentals on the beach. Rude attendant made for a discouraging afternoon. All other staff was great
Couple
Jeffrey from Boynton Beach, FL
July 19, 2016
Couple
8.0
Pool area was beautiful with a family pool and an adult pool. Hammocks line the beach area for a more relaxing experience.
While the sleeping area was a nice size and comfortable the bathroom was on the small size. The furniture shows signs of age and is need of replacement.
Couple
Verified Hotel Guest from Oakton, VA
July 5, 2016
Couple
8.0
For us, great location. Enjoyed beach, pool, restaurant.
Room was very small average. "View" was a sliver from side window. Price point was too high for quality of room. Also did not like being accosted while IN the pool about showing a room key. Already set up at beach and showing key is useless.
Couple
Mark from Woodridge, IL
June 20, 2016
Couple
10.0
Great location
No
Couple
Verified Hotel Guest from Valparaiso, NE
May 23, 2016
Couple
9.0
Excellent service from the staff
Room needed some updating
Couple
Melissa from Atlanta, GA
April 25, 2016
Couple
8.0
The grounds and amenities absolutely went beyond expectations.
Lack of noise insulation. We heard noise very from visitors above, below, next to, and in the hallway (e.g. drawers opening). We also appeared to be in a kid area which we would have like to have known. Better toilet paper.
Couple
Laura from Mercer, WI
April 18, 2016
Couple
4.0
Distance to Duval Street was great, nice little walk to all attractions
So uncleanly. Floors were visibly dirty in all common areas. Pool was never cleaned the entire week we were there. Has great potential just very disappointing
Couple
Verified Hotel Guest from San Jose, CA
March 21, 2016
Couple
3.0
The beach and customer service.
Rooms are run down and beat up--scratched & broken furniture, rusty bathroom furniture & fixtures, dust & debris on the floor, etc. Definitely NOT acceptable for nearly $----/night. Several staff apologized and acknowledged this but offered no
Couple
Joseph from Minooka, IL
February 10, 2016
Couple
5.0
It was clean & spacious
Very long wait times to ask questions at front desk or concierge.. Was very expensive hotel then was unaware of a $30/day charge for using hotel facilities which is absurd because should be included in what you pay already. We felt wasnt worth the money !
Reviews of Casa Marina, A Waldorf Astoria Resort
(1 - 10 of 52 reviews)
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