Buena Vista Palace Hotel & Spa

Buena Vista Palace Hotel & Spa in Orlando

Buena Vista Palace Hotel & Spa

Buena Vista Palace Hotel & Spa Image
4 Star
Hotel Guest Rating: 6.8/10
1900 Buena Vista Drive
Orlando, FL 32830

Hotel Guest Rating for Buena Vista Palace Hotel & Spa in Orlando

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Based on 530 reviews from guests who stayed at the
Buena Vista Palace Hotel & Spa
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Buena Vista Palace Hotel & Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Pompano Beach, FL
September 18, 2014
Couple
9.0
We had a wonderful view of Epcot! We also had the opportunity to catch the fireworks show every night from our room balcony. The location is great also... You can walk to Downtown Disney & central to everything! The staff was great!
The hotel lobby is beautifully updated! However, the room carpeting is stained & there is the smell of mold/dampness in the rooms. Valet parking is $22/day. Self parking is a bit of a hike! The resort fee is also $22/day. The price of convenience!
Couple
Cristina from Tampa, FL
September 17, 2014
Couple
7.0
Location
The carpet in the rooms need to be shampoo and the rooms in new mattress

Need a restaurant open longer hours

Family Traveling with Teens
Verified Hotel Guest from Port St. Lucie, FL
September 9, 2014
Family Traveling with Teens
1.0

This guest did not leave comments about this hotel.

Group Traveler
Sandra from Melbourne, FL
September 8, 2014
Group Traveler
5.0
The lobby was gorgeous and the front desk clerk very friendly and informative. I also liked the variety of on-site amenities offered (although some, like the pool and pool bar, were a bit dated)
The hotel really needs updating & a deep cleaning. Wallpaper was torn & scuffed all along the corridors & room. The balcony was dirty & so was the patio furniture. The shower curtain had some mold on it & they didn't even provide bath gel and/or lotion.
Couple
Verified Hotel Guest from Hinesville, GA
September 8, 2014
Couple
6.0

This guest did not leave comments about this hotel.

Couple
Kenneth from Pompano Beach, FL
September 5, 2014
Couple
8.0
Great location. Walking distance to downtown disney and pleasure island. Can even see the fireworks from disney in certain rooms.
The hours of the pool bar and cafe. They close at 6 pm every night. I think it would better suite their guests if in the summer it stayed open until 9 pm
Family Traveling with Teens
Kerrilynn from Trinity, FL
September 4, 2014
Family Traveling with Teens
9.0
Absolutely AMAZING customer service! ! Very pleased with how accommodating and friendly the staff was :)
Genevie from Trinity, FL
September 3, 2014
5.0
Horrible experience
Parking far from room, and the bathroom was dirty
Couple
Verified Hotel Guest from Jupiter, FL
September 3, 2014
Couple
6.0
Proximity to downtown disney
Our adjoining room had people talking loudly until 2am. We ended up calling security and they corrected the issue very quickly. Also, the bed was missing a fitted sheet.
Family Traveling with Young Children
Joseph from Fort Lauderdale, FL
September 2, 2014
Family Traveling with Young Children
1.0
Very horrible hotel only good thing was it was close to downtown Disney nothing else service bad
Had cockroaches in are room 4412 super far to walk to your car and had to pay a resort fee don't know what for stayed for one night worst experience horrible parking distance

Waited 40 just to check in had to park so far Had cockroaches in are room 4412 super far to walk to your car and had to pay a resort fee don't know what for stayed for one night worst experience horrible parking distance nasty rooms housekeeping dosnt speck English very bad experience

Reviews of Buena Vista Palace Hotel & Spa
(1 - 10 of 200 reviews)
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