Buena Vista Palace Hotel & Spa

Buena Vista Palace Hotel & Spa in Orlando

Buena Vista Palace Hotel & Spa

Buena Vista Palace Hotel & Spa Image
4 Star
Hotel Guest Rating: 6.8/10
1900 Buena Vista Drive
Orlando, FL 32830

Hotel Guest Rating for Buena Vista Palace Hotel & Spa in Orlando

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Based on 631 reviews from guests who stayed at the
Buena Vista Palace Hotel & Spa
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Buena Vista Palace Hotel & Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Senior Travelers
Maria from Panama City, FL
December 23, 2014
Senior Travelers
3.0
Proximity to DisneyFree shuttle to DisneyFree WiFi (but logged out daily)Very comfortable beds and pillowsPlenty of towels for two people
$22 a resort fee TOP OF winning bid, hidden fine print.Hallway and room smelled dank and mildewyAll knobs and fixtures seemed a bit rundownAnalog TV without clear digital picture. In 2014. Seriously.4 star resort in amenities, 2.5 star condition.
Senior Travelers
Verified Hotel Guest from Green Bay, WI
December 20, 2014
Senior Travelers
9.0
The hotel was convenient to disney attractions especially with the shuttle service. It was also close to restaurants. The hotel complex is quite large and was very busy during the time of our stay. Desk staff at check-in was fantastic. Wonderful stay.
Small bugs around the walls and in the carpet.
Business Traveler
Verified Hotel Guest from Columbus, OH
December 16, 2014
Business Traveler
2.0
The people were ever so nice!
My room was switched 3 times. The first one smelled like mold, the second was really dirty, and the third had ants. The parking is terrible. It was one of most dated and unclean hotels I have ever stayed in. I have no idea how the star rating is high.
Family Traveling with Young Children
Verified Hotel Guest from Doral, FL
December 8, 2014
Family Traveling with Young Children
4.0
close to the Disney park. free bus to Disney park.
can not find the lobby at night. no sign or instructions. parking slot is far.
Family Traveling with Young Children
Yaasmiyn from New York, NY
December 7, 2014
Family Traveling with Young Children
10.0
I love the proximity of the hotel. Staff was very friendly. Very clean. Would definitely stay here again for my next disney vacation.
The mini market located inside of the hotel was convenient but very high priced. Do not purchase park tickets from the concierge, it is cheaper to purchase online or at the park itself.
Couple
Joseph from Coral Springs, FL
December 7, 2014
Couple
1.0
location, lobby
half of a two piece couch was pushed in front of the connecting doors obstructing the pathway in room. tv- half of the channels were distorted, no channel guide. bed lines were soiled. tub had bugs on it. musty smell in room, coffee pot had dust all over
Couple
Verified Hotel Guest from Porter, TX
December 5, 2014
Couple
8.0
I like the proximity to the bus stop to take use to the parks.
Room service came around 8:30 am everyday.
Couple
Maximilian from Jacksonville, FL
November 27, 2014
Couple
7.0
Location is amazing as well as the hotel . It looks super nice and it has free parking. Loved the pool as well.
There were a lot of cars and it was easy to get lost in the hotel
Family Traveling with Young Children
Susan from Lafayette, LA
November 27, 2014
Family Traveling with Young Children
2.0
Location
Outlets did not work in room, thermonstat was broken and stuck on 65, sliding door was broken, guest parking was far and no security. Very unsafe feeling with people walking through the parking from Downtown Disney.
Group Traveler
Joseph from Elmont, NY
November 26, 2014
Group Traveler
8.0
Location was great
Parking could of been better, and the addition resort fee

Overall, this hotel was good.

Reviews of Buena Vista Palace Hotel & Spa
(1 - 10 of 201 reviews)
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