Buena Vista Palace Hotel & Spa Downtown Disney® Resort Area

Buena Vista Palace Hotel & Spa Downtown Disney® Resort Area

Buena Vista Palace Hotel & Spa Downtown Disney® Resort Area Image
4 Star
Hotel Guest Rating: 6.9/10
1900 Buena Vista Drive
Orlando, FL 32830

Hotel Guest Rating for Buena Vista Palace Hotel & Spa Downtown Disney® Resort Area in Orlando

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Based on 811 reviews from guests who stayed at the
Buena Vista Palace Hotel & Spa Downtown Disney® Resort Area
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Buena Vista Palace Hotel & Spa Downtown Disney® Resort Area

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Mike from Naples, FL
August 24, 2015
Solo Traveler
9.0
Room was awesome!
There was not many options for food, there was a $21/day parking fee you didn't tell me about
Family Traveling with Young Children
Eddie from Port Richey, FL
August 23, 2015
Family Traveling with Young Children
10.0
LOVED that we were able to get this phenomenal room and facility for the small amount we paid!
Nothing!
Family Traveling with Young Children
Elias from Miami, FL
August 19, 2015
Family Traveling with Young Children
5.0
Location
Old, room was very far from the lobby
Family Traveling with Young Children
Verified Hotel Guest from Acworth, GA
August 19, 2015
Family Traveling with Young Children
6.0
Location
dirty room, rude staff, rooms not available in main tower n had to walk to satellite bldg, rooms average NOT at all 4 star. Honestly if location is took away its 2 star.
Solo Traveler
Verified Hotel Guest from West Palm Beach, FL
August 14, 2015
Solo Traveler
5.0
Staff was not pleasant and not very clean and neat. The room was not clean. Coffee pot needs replacing. Valet for suitcase was broken, the beds did not have fitted sheets? Only a flat sheet and mattress was exposed.
Family Traveling with Young Children
Verified Hotel Guest from Clifton Park, NY
August 13, 2015
Family Traveling with Young Children
6.0
Location
Musty smell in room and pool area was not very clean.
Family Traveling with Young Children
Stacy from Jacksonville Beach, FL
August 12, 2015
Family Traveling with Young Children
6.0
Location to Disney Parks
Refrigerator in room didn't work. Phone in room didn't work.
Family Traveling with Young Children
John from Seffner, FL
August 11, 2015
Family Traveling with Young Children
5.0
Card key didnt work, the shower head base was unsecured, filthy blankets, water in bottom of fridge, bathroom was not clean, mold and unknown substance on back of bathroom door.
Family Traveling with Young Children
Verified Hotel Guest from Leesburg, FL
August 11, 2015
Family Traveling with Young Children
5.0
Walking distance to Downtown Disney, character buffet breakfast.
Room was in "island resort" so a far walk from the parking lot, looked like rooms were recently updated,but carpets in hallway were old, dirty and coming untacked in places. Pool deck was in serious need of a pressure wash, no towels and trash all over.
Family Traveling with Teens
Luis from Ponte Vedra Beach, FL
August 11, 2015
Family Traveling with Teens
4.0
Location
At check-in, only two staff members. One was stuck with a needed guest so one staff left for huge line. At check-out, 5 staff members across the counter and barely eye contact till being noticed few min later. Mattress old, bad springs, result, backaches.
Reviews of Buena Vista Palace Hotel & Spa Downtown Disney® Resort Area
(1 - 10 of 200 reviews)
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