Brookstone Lodge

Brookstone Lodge

Brookstone Lodge Image
3 Star
Hotel Guest Rating: 7.5/10
4 Roberts Road
Asheville, NC 28803

Hotel Guest Rating for Brookstone Lodge in Asheville

# 23 of 59 hotels in Asheville
Based on 233 reviews from guests who stayed at the
Brookstone Lodge
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.6.0
7.6
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Brookstone Lodge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Pasadena, CA
July 27, 2015
Clean, comfortable, considered.
Family Traveling with Teens
Ann from Greenville, SC
July 21, 2015
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Couple
Lynn from Cary, NC
July 21, 2015
Couple
6.0
Nice size room and hotel location
Older hotel with dark & somewhat run down decor
Grant from Raleigh, NC
July 21, 2015
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Tampa, FL
July 20, 2015
Solo Traveler
5.0
The front desk woman was extremely friendly. Very nice.
Don't let the Biltmore location fool you. It's really dated and the inside is on par with a Hampton Inn (maybe even worse). We ended up taking a few cabs to Asheville - costs roughly $15 -20 depending. Wouldn't ever stay here again.
Solo Traveler
Elizabeth from Chapel Hill, NC
July 20, 2015
Solo Traveler
1.0
The room was clean, and the staff very polite.
The bed not comfortable. The TV was mounted 7 feet up the wall, never saw anything like it. The bathroom had shampoo and bath soap in a dispenser on the wall in shower, no lotion, which I needed. Door slamed in hallway ALL NIGHT long!!
Family Traveling with Young Children
Verified Hotel Guest from Warsaw, IN
July 11, 2015
Family Traveling with Young Children
9.0
Very clean rooms, friendly staff.
Pool and hot tub were extremely dirty and over-chlorinated.

Wonderful staff and location, rooms were very clean. Housekeeping didn't leave towels or sheets and we had to call for them daily. Pool and hot tub areas were extremely dirty and over-chlorinated.

Couple
Henry from Concord, NC
July 8, 2015
Couple
5.0
The staff was very nice.
The room was small
Couple
Barbara from Guntersville, AL
June 30, 2015
Couple
10.0
Big room with refrigerator.
The breakfast.
Solo Traveler
Verified Hotel Guest from Davisville, WV
June 29, 2015
Solo Traveler
8.0
Rooms were clean, location was very convenient to interstate and attractions, staff was friendly and helpful
Rooms were smaller than I'd have expected, beds were a little on the hard side, walls were thin enough that the rowdy kids diagonally across the hall kept me awake until later than I'd wanted to be up
Reviews of Brookstone Lodge
(1 - 10 of 129 reviews)
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