Brookstone Lodge

Brookstone Lodge

Brookstone Lodge Image
3 Star
Hotel Guest Rating: 7.5/10
4 Roberts Road
Asheville, NC 28803

Hotel Guest Rating for Brookstone Lodge in Asheville

# 20 of 60 hotels in Asheville
Based on 296 reviews from guests who stayed at the
Brookstone Lodge
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Brookstone Lodge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Karen from Shippenville, PA
July 18, 2016
Family Traveling with Teens
8.0
The staff was so very pleasant and helpful. The hotel was nice, and the pool was an added bonus.
The breakfast was a little basic. I'd hoped to be within walking distance to local attractions, but we were still a close drive.
Business Traveler
Verified Hotel Guest from Champaign, IL
July 17, 2016
Business Traveler
8.0
Clean, friendly staff, the breakfast was well stocked
The parking lot is terrible and has very small parking spaces
Family Traveling with Young Children
Kimberly from Kannapolis, NC
July 17, 2016
Family Traveling with Young Children
8.0
The room was very clean and the staff was ultra friendly. They engaged in conversation anytime we encountered them.
The hot tub was broken our entire stay. The hallways were extremely chilly inside the hotel. The workout room consisted of a treadmill and a beat up yoga mat. Would definitely not even advertise they have a gym.
Verified Hotel Guest from Centrevile, VA
June 29, 2016
3.0
convenient location
it was way over priced for what it was!
Family Traveling with Young Children
Verified Hotel Guest from Stone Mountain, GA
June 29, 2016
Family Traveling with Young Children
8.0
Friendly front desk staff.
Not much parking. Noise from the highway. Did not like the liquid soap in the bath in place of a bar.
Couple
John from Lexington, MI
June 28, 2016
Couple
6.0
Location
Needs some updating
Family Traveling with Young Children
Verified Hotel Guest from Dallas, NC
June 9, 2016
Family Traveling with Young Children
10.0
It was the closest to my mother's doctors office.
Group Traveler
Verified Hotel Guest from Winston-Salem, NC
June 2, 2016
Group Traveler
10.0
Spacious room with fridge and microwave...3 minutes from the Biltmore Village and right off of the highway yet quiet.
n/a
Couple
Diana from Lexington, KY
May 16, 2016
Couple
6.0
The location was convenient for getting around Asheville. The room was clean and served our purposes. The staff was good at giving us directions
The decor was dark and rather dreary. The room, although clean and adequate, was not what I would call "nice" The parking situation and access to parking is sort of tight and difficult to find a parking place.
Family Traveling with Teens
Kimberly from Matthews, NC
April 27, 2016
Family Traveling with Teens
8.0
The room was nice, clean. The staff was okay, not rude, just not very enthusiastic.
Breakfast. Everything was good due to it being mostly pastries, but the eggs you can tell they were powdered or something. That should really be changed to real eggs.
Reviews of Brookstone Lodge
(1 - 10 of 114 reviews)
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