Hotels in Asheville

Brookstone Lodge

Brookstone Lodge

Brookstone Lodge Image
3 Star
Hotel Guest Rating: 7.5/10
4 Roberts Road
Asheville, NC 28803

Hotel Guest Rating for Brookstone Lodge in Asheville

# 20 of 59 hotels in Asheville
Based on 141 reviews from guests who stayed at the
Brookstone Lodge
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 7.5.0
7.5
Hotel Dining
user rating 7.4.0
7.4
Check Rates and Availability at the Brookstone Lodge
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Brookstone Lodge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Springfield, VA
April 13, 2014
Couple
6.0
Location was easy to get to. & central to tourist attractions
Bed was very uncomfortable

Average.

Family Traveling with Young Children
Jeffrey from Canal Winchester, OH
April 11, 2014
Family Traveling with Young Children
5.0
The hotel is in a good location and had a good price.
There was a large group of college kids in the hotel and they were partying late into the night and the hotel staff would not make them keep quiet. They were very loud in the hallways and disturbed other guests.
Family Traveling with Young Children
Heather from Oak Ridge, TN
April 6, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Hughesville, MD
April 3, 2014
Couple
7.0
The staff was friendly. Location was great near everything The breakfast was very good great selection of food eggs and sausage was hot.
You could hear the traffic when vehicles went past . I'm a light sleeper kept me up all night. The room was very small night stand only on one side of the bed.
Business Traveler
Scott from Cary, NC
March 30, 2014
Business Traveler
8.0
Location
Parking could be a challenge when bad weather. The hotel is on the side of a hill so the rear parking area includes a second level outdoor parking lot... you have to walk down the driveway to get to the hotel.
Debbie from Snellville, GA
March 29, 2014
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Yulee, FL
March 29, 2014
Family Traveling with Young Children
8.0
The room had everything we need. Microwave and mini frog.
Nope

The view could be better. It was surrounded by buildings.

Verified Hotel Guest from Charlotte, NC
March 25, 2014
1.0
Nothing. Rude at check in.
Nothing. Rude at check in. Not near the city of Ashville downtown as requested on Priceline.

As a heavy booker of Priceline, I will be looking at other alternatives as this was very disappointing and I personally blame Priceline

Family Traveling with Teens
Verified Hotel Guest from Raleigh, NC
March 24, 2014
Family Traveling with Teens
1.0
Ease of check-in. Bathroom was recently updated.
Location was right on a loud highway with lots of street noise. Room had a sour odor. Hotel was run down.

It didn't look anything like the pictures. I was expecting much better.

Couple
Verified Hotel Guest from Greensboro, NC
March 18, 2014
Couple
5.0
Staff were very friendly, helpful, and promptly moved us when the first room had a stale smoke smell.
The bed was like sleeping on plywood. The hallways were under renovation -- no baseboards, temporary indoor-outdoor carpet.
Reviews of Brookstone Lodge
(1 - 10 of 83 reviews)
Check Rates and Availability at the Brookstone Lodge
   

graphical calendar interface

graphical calendar interface


dg