Black Forest Lodge

Black Forest Lodge

Black Forest Lodge Image
2 and 1/2 Star
Hotel Guest Rating: 6.6/10
41121 Big Bear Boulevard
Big Bear Lake, CA 92315

Hotel Guest Rating for Black Forest Lodge in Big Bear Lake

# 12 of 255 hotels in Big Bear Lake
Based on 70 reviews from guests who stayed at the
Black Forest Lodge
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 6.1.0
6.1
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.8.0
8.8
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Hotel Guest Reviews of the Black Forest Lodge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Anaheim, CA
April 11, 2017
Family Traveling with Young Children
5.0
The lady at the counter was very nice and welcoming. The location was close to Restaurants.
It was a very small room, not that clean, with no phones in the room to call lobby, if needed. The spa sprayed water everywhere when you turned on the jet bubbles.
Cynthia from Sierra Vista, AZ
January 7, 2017
1.0
Nothing.
No sleep at all due to parties and fights. Claims to have 24 hour service. Calls for help rang once then disconnected. Walked to the office...attendant refused to help...said call 911 that is whhat your cell phone is for (room phone did not work).
Family Traveling with Teens
Verified Hotel Guest from Thousand Oaks, CA
June 28, 2016
Family Traveling with Teens
1.0
Location and the gentleman at the front desk was very nice.
The cleanliness of the bathroom was awful and scary. black stuff and round hairs in the tub and the drain didn't drain so one would have to stand in the filth. Literally almost threw up when I noticed what was in there. Also the room is extremely dated.
Couple
Terry from Ontario, CA
June 20, 2016
Couple
2.0
excellent location--outside looked appealing
not house cleaning--sheets were stained with what appeared to be blood, trash was not removed
Glen from Rancho Cucamonga, CA
May 23, 2016
9.0

This guest did not leave comments about this hotel.

Couple
Michelle from Huntington Beach, CA
April 20, 2016
Couple
8.0
Very convenient location, staff was friendly and courteous, the bed was extremely comfortable and the whirlpool spa tub was amazing
Only negative thing was the water coming out of the shower would not stay at one temperature for very long. It would go from very hot to very cold periodically without me touching it
Couple
George from San Diego, CA
March 11, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Alexander from Homestead, FL
February 11, 2016
Solo Traveler
10.0
Character
Couple
Verified Hotel Guest from Santa Clarita, CA
February 9, 2016
Couple
4.0
The location was convenient to the ski fields.
The room was dusty. The bed was like a WWII cot. There was no microwave, water kettle or the like. The curtain were too sheer for real privacy. The door lock was weak and easily jimmied with a pocket knife. Overall it was completely unsatisfactory.
Couple
Josh from Anaheim, CA
January 17, 2016
Couple
10.0
Great location, clean and friendly, adorable cottage.
Some of the light fixtures in the rooms didn't have working lightbulbs. All it took was a simple maintanence call, but still.
Reviews of Black Forest Lodge
(1 - 10 of 21 reviews)
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