Bienville House Hotel

Bienville House Hotel

Bienville House Hotel Image
3 Star
Hotel Guest Rating: 8.5/10
320 Decatur Street
New Orleans, LA 70130

Hotel Guest Rating for Bienville House Hotel in New Orleans

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Based on 277 reviews from guests who stayed at the
Bienville House Hotel
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Bienville House Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Crawford, TX
May 30, 2017
Family Traveling with Young Children
9.0
Location + ambiance.
Couldn't get coffee before 7am.
Group Traveler
Verified Hotel Guest from Ridgeland, MS
May 23, 2017
Group Traveler
9.0
The staff was wonderful - the front desk staff, the breakfast attendant, bellhop, & bar staff. Directions, transportation, any questions or needs we had they went above and beyond. The location was fabulous! Loved the balcony. Beautiful pool & courtyard.
I wasn't happy with the water situation. You were given 2 small bottles of water daily and if you wanted more you were charged $3 a bottle. Given the type of hotel and cost of the room, it was a little bit of sour in an otherwise fabulous experience.
Group Traveler
Susan from Tickfaw, LA
April 5, 2017
Group Traveler
10.0
Staff was friendly and attentive. The location was walking distance to everything that was happening...Close tie!! Both were wonderful.
Website said pool was heated..It was much to cold to take the swim I had planned.
Couple
Deanne from Bay City, TX
April 5, 2017
Couple
5.0
This hotel is right in the middle of everything so it is very convenient. The lobby and pool area are charming.
The room was fine but beds were very uncomfortable and it looked shabby.
Couple
David from Macedonia, OH
March 22, 2017
Couple
10.0
The bed was big and comfortable. Location was close to House of Blues.
Only that we had to wait til 4 to check in.
Group Traveler
Terry from Port Orange, FL
March 21, 2017
Group Traveler
9.0
Location, classic New Orleans style, gracious staff and lovely rooms.
Elevator very slow, old but functional. Great area for walking in the Quarter, harder for Uber access with all foot traffic and parades blocking access.
Couple
Verified Hotel Guest from Hampton Falls, NH
March 10, 2017
Couple
7.0
Great location, nice rooms with antiques, high ceilings, even if a bit worn (they are closing for 6 months and remodeling). Beds comfortable, towels thick. Staff was helpful - ask them to recommend new restaurants.
Very average breakfast, not many choices,could be better. Room was not serviced well every day - toiletries forgotten, phone incorrectly labelled, not well vacuumed. But management compensated fairly for the omissions.
Couple
Verified Hotel Guest from Frisco, TX
February 21, 2017
Couple
7.0
Excellent location.
Beds were worn out. Both mattresses sagged on one side.
Couple
Marcus from New Orleans, LA
February 17, 2017
Couple
10.0
The ease of the check-in process
N/A
Couple
Verified Hotel Guest from Jackson, MS
February 17, 2017
Couple
8.0
Staff very polite & accommodating,room size much larger than many other historic hotels.We had a balcony, but the view was all the other balconies!Not my favorite thing.Close to all the restaurants for which we had reservations.free internet & breakfast!
small thing, but the layout & decor of the bar is badly dated. When was the last time tiki bars were hot news? '60's or '70's? Plus not welcoming layout. Staff was great, but customers were lined up like prisoners talking to their lawyers across the bar.
Reviews of Bienville House Hotel
(1 - 10 of 70 reviews)
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