Best Western Royal Plaza Hotel And Trade Center

Best Western Royal Plaza Hotel And Trade Center

Best Western Royal Plaza Hotel And Trade Center Image
3 Star
Hotel Guest Rating: 7.1/10
181 Boston Post Road West
Marlborough, MA 01752
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Hotel Guest Rating for Best Western Royal Plaza Hotel And Trade Center in Marlborough

# 4 of 8 hotels in Marlborough
Based on 406 reviews from guests who stayed at the
Best Western Royal Plaza Hotel And Trade Center
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Best Western Royal Plaza Hotel And Trade Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Arnold from Blockhouse, Canada
July 1, 2015
Family Traveling with Teens
9.0
The rooms were comfortable and refreshed daily. I was travelling with a youth and the addition of a fridge and microwave was not a problem. The Hotel Employees in the restaurant were fantastic people, they made eating there a real pleasure.
The elevators were very slow and the temperature in the halls was a bit to warm. Had difficulty locating the luggage carts for check in and departure.
Solo Traveler
Verified Hotel Guest from Tolland, CT
June 24, 2015
Solo Traveler
3.0
An excellent location, central to many corporate offices in Marlborough
I don't think I can recall a hotel as badly in need of a renovation as this place. Old, out of style (70s -early 80's architecture and styling), badly worn, dark, overwhelming feel that it is long past its prime.
Solo Traveler
Virginia from Ship Bottom, NJ
June 14, 2015
Solo Traveler
5.0
Employees were pleasant
Dirty carpets. Especially in elevators
Business Traveler
Verified Hotel Guest from Plattsburgh, NY
May 25, 2015
Business Traveler
2.0
Very outdated. Definite not 3 star. Food quality and service at the All Star restaurant were poor. No fridge in room.
Family Traveling with Young Children
Verified Hotel Guest from Cambridge, Canada
April 24, 2015
Family Traveling with Young Children
8.0
Front desk staff was great at accommodating my baby girl.
The pool seemed dirty.
Couple
Verified Hotel Guest from Spencerport, NY
April 23, 2015
Couple
5.0
Bed was very comfortableBreakfast was good
Got locked out of our room twiceElevators were very slowNoisy comic con convention going on
Business Traveler
John from Mamaroneck, NY
March 24, 2015
Business Traveler
7.0
Location, Value, Had breakfast and a fitness room
Hotel could use an upgrade. It was clean but the décor is 1980. Breakfast starts too late.
Business Traveler
Carlos from Scottsdale, AZ
March 16, 2015
Business Traveler
3.0
Location was perfect.
The room wasn't very clean.The"public spaces were closed"I was guest of the day per front desk guy meant nothing.Maids on final day knocked on my door every 30 minutes to see if I left starting at 930am Told front desk theysaidwere selling out that night
Samiullah from Alpharetta, GA
March 15, 2015
6.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Paula from Portsmouth, NH
February 23, 2015
Family Traveling with Young Children
9.0
Very Friendly Staff. Accommodating when requested a room change.
Reviews of Best Western Royal Plaza Hotel And Trade Center
(1 - 10 of 165 reviews)
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