BEST WESTERN Royal Plaza Hotel And Trade Center

BEST WESTERN Royal Plaza Hotel And Trade Center

BEST WESTERN Royal Plaza Hotel And Trade Center Image
3 Star
Hotel Guest Rating: 7.1/10
181 Boston Post Road West
Marlborough, MA 01752
take a virtual tour

Hotel Guest Rating for BEST WESTERN Royal Plaza Hotel And Trade Center in Marlborough

# 5 of 8 hotels in Marlborough
Based on 440 reviews from guests who stayed at the
BEST WESTERN Royal Plaza Hotel And Trade Center
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 6.8.0
6.8
Check Rates and Availability at the BEST WESTERN Royal Plaza Hotel And Trade Center
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the BEST WESTERN Royal Plaza Hotel And Trade Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
July 19, 2016
Family Traveling with Young Children
6.0
The breakfast was really good.
The rooms were really out of date and the ac was really loud.
Business Traveler
Jeffrey from Reading, PA
July 19, 2016
Business Traveler
6.0
Location
Black mold in bathroom which was mentioned on 2 occasions to the front desk and never remedied. Halls smelled like animal urine. Front desk personnel unattentive or absent from station.
Solo Traveler
Verified Hotel Guest from Middletown, RI
July 18, 2016
Solo Traveler
4.0
Price
Very creepy, way out of the way location, populated with truckers and teamsters. Desperately in need of a rehab with fraying carpets and old fixtures. At any given time, 10 - 20 people standing outside smoking.
Business Traveler
Verified Hotel Guest from Sherbrooke, Canada
July 16, 2016
Business Traveler
5.0
Nothing
It's not 3 stars
Family Traveling with Teens
Verified Hotel Guest from Memphis, IL
June 8, 2016
Family Traveling with Teens
4.0
The staff members working in the restaurant & breakfast area were wonderful. They made sure all of our needs were met. Breakfast was great! Parking was free & easy. Free Internet was OK.
I chose this pricier hotel mainly for the advertised pool, but it was closed without warning. Housekeeping skipped my room. We found previous guest items under the bed. Could use overall upgrade/scrub. It doesn't seem like a three-star hotel.
Business Traveler
Verified Hotel Guest from West Granby, CT
May 30, 2016
Business Traveler
7.0
Room was nice. King size bed was comfortable.
3 bus loads of young girls arrived on my 2nd night, took over the hotel. No place for breakfast as they were all in there at the same time.
Family Traveling with Teens
Verified Hotel Guest from Chagrin Falls, OH
May 25, 2016
Family Traveling with Teens
10.0
Ayaan, the restaurant supervisor was exceptional. Her high energy and professional conduct was superior, yet you felt you were having coffee with a neighbor. Front desk was extremely helpful.
No complaints.
Business Traveler
Verified Hotel Guest from Manchester, NH
May 22, 2016
Business Traveler
7.0
Spacious and breakfast was the best I've had in the road .
Business Traveler
Verified Hotel Guest from Rockland, MA
May 20, 2016
Business Traveler
10.0
location for the event attending was perfect.
no fan or warmer in bathroom. otherwise satisfied with experience. Front dest staff should be alittle bit more visible during busy times.
Solo Traveler
Virginia from Annapolis, MD
May 17, 2016
Solo Traveler
9.0
The staff were highly professional, friendly, and competent. The free breakfast was EXCELLENT and the wait staff did a great job keeping me topped off with water and tea. The bar had a great choice of beer and wine and incredibly fast service.
Yes, but it was not the hotel's fault. Some parents staying there with a wedding party did not control their children who ran running and screaming through the lobby. To their credit, the staff reprimanded the children.
Reviews of BEST WESTERN Royal Plaza Hotel And Trade Center
(1 - 10 of 101 reviews)
Check Rates and Availability at the BEST WESTERN Royal Plaza Hotel And Trade Center
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.