Best Western River North Hotel

Best Western River North Hotel

Best Western River North Hotel Image
3 Star
Hotel Guest Rating: 7.8/10
125 West Ohio Street
Chicago, IL 60610
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Hotel Guest Rating for Best Western River North Hotel in Chicago

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Based on 389 reviews from guests who stayed at the
Best Western River North Hotel
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Best Western River North Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Philadelphia, PA
June 29, 2015
Family Traveling with Young Children
8.0
The location, free parking, and big rooms
Lots of children running the halls
Couple
Tina from Saint Louis, MO
June 28, 2015
Couple
8.0
Room was neat and clean, staff was very polite and helpful. We were in town for a concert, and it was only a short cab ride away.
No breakfast, but it wasn't a deal breaker. Bathrooms could use an update. This hotel seems to be in constant repair. One elevator wasn't working after 4PM, the other never worked the whole visit.
Family Traveling with Young Children
Verified Hotel Guest from Cedar Falls, IA
June 28, 2015
Family Traveling with Young Children
9.0
The location, cost, and staff could not be beat. Excellent experience.
Nothing negative to say.
Family Traveling with Teens
Roberta from Columbus, OH
June 27, 2015
Family Traveling with Teens
1.0
This is not a 3 star hotel....more like a 1 star. Filthy, smelly and disgusting !
Hotel is not a 3 star, more like a 1 Star. This hotel is filthy, smelly and disgusting !
Couple
Verified Hotel Guest from Red Bud, IL
June 27, 2015
Couple
6.0
Location
Small bathroom. The a/c was way too noisy.
Couple
Verified Hotel Guest from Camden, TN
June 26, 2015
Couple
7.0
Location
According to other reviews, parking used to be free but we had to pay because apparently their parking policy changed recently. Still cheaper than other places, was just expecting it to be free.
Couple
Verified Hotel Guest from Downers Grove, IL
June 26, 2015
Couple
6.0
Service was good
Elevator lobby and pool users hurt cleanliness and appearance.All glass doors were poorly cleaned
Verified Hotel Guest from Naperville, IL
June 25, 2015
4.0
the location. everything else was a bad experience, dirty room! dirty towel!! unfriendly staff. I would like a call back regarding this. for the amount of money I spent on this room for 1 night, I will not return.
the room was dirty and it smelled the air conditioning did not work at all. when I brought it up to the front desk the next morning, they just said ok. they were not very concerned about it or apologetic I expected a little more from them. dirty
Couple
Michael from Green Bay, WI
June 23, 2015
Couple
4.0
Close to food and downtown
Room stank of musty carpet. No mini frige. No microwave
Couple
Verified Hotel Guest from Boston, MA
June 19, 2015
Couple
4.0
Location is good.
This seems like a 2 star hotel. The carpet was dirty and the pool water was cloudy.
Reviews of Best Western River North Hotel
(1 - 10 of 167 reviews)
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