Best Western Plus Windsor Inn

Best Western Plus Windsor Inn in Miami

Best Western Plus Windsor Inn

Best Western Plus Windsor Inn Image
3 Star
Hotel Guest Rating: 7.4/10
12210 Biscayne Boulevard
Miami, FL 33181

Hotel Guest Rating for Best Western Plus Windsor Inn in Miami

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Based on 236 reviews from guests who stayed at the
Best Western Plus Windsor Inn
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 7.6.0
7.6
Hotel Dining
user rating 6.7.0
6.7
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Hotel Guest Reviews of the Best Western Plus Windsor Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Alvin from Woodbridge, VA
July 17, 2014
Couple
4.0
Some of the staff was really nice and the cleaning staff were very good and friendly.
The entire time we were there, we had no hot water. Having to take cold showers was no fun and nothing was ever done about it. We were told to let it run for 10 minutes and it should get hot, which it still never did.

For the rating I was expecting better.

Family Traveling with Teens
Tonya from Tampa, FL
July 11, 2014
Family Traveling with Teens
9.0
The staff were friendly and very knowledgeable about the area. Very accommodating.
Couple
Verified Hotel Guest from Houston, TX
July 8, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Windi from Westwego, LA
July 8, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Jacksonville, FL
July 1, 2014
Group Traveler
6.0
Easy check in, good location, free wifi.
There were ashes in the nightstand drawer. The structure to hang clothing (no closet/wardrobe) was hanging out on one side.

My sister and I arrived late to the hotel and immediately looked for the directory to order pizza. I found the directory in the nightstand drawer along with what looked like cigar ashes. This was a no smoking room and I had just signed a paper holding me responsible for damages associated with smoking in the room, so I immediately called to tell the front desk. The receptionist came in and took a look at the ashes and said they would find out who was in the room last. My concern is that if the drawers weren't checked before the room was given to me, how do they know who was responsible for them? What if they'd been there for a week? I hope some poor person who didn't need the directory doesn't get hit with that bill. The service was ok, but wasn't above-and-beyond. ...read more

Couple
Verified Hotel Guest from Atlanta, GA
July 1, 2014
Couple
7.0
tHE STAFF WAS REALLY HELPFUL
THE HOTEL WAS FAR FROM THE AREA I WANTED TO STAY IN.
Solo Traveler
Verified Hotel Guest from Peoria, IL
July 1, 2014
Solo Traveler
8.0
Central location in Miami. Whole Foods next door and Panera Bread for breakfast across the street.
About ten minutes drive from the beach, but I knew that ahead of time.

Nice for a Best Western. Exceeded my expectations. Clean and quiet.

Business Traveler
Verified Hotel Guest from Arlington, TX
June 21, 2014
Business Traveler
1.0
There was absolutely nothing that I liked about the Hotel ... The room was infested with many ant mounds .... We were bitten in our sleep ... Then we spotted mounds of ants ...
Once again , there was nothing that I liked about the hotel ... The staff said "GET OUT" because you are looking for problems with ants ... The staff stated that everyone has "ants at their home" ...

We had no where to go ... This was a nightmare that no one could believe that would happen in the year '2014 just 2.32 miles from Bal Harbour Florida ... I have pictures and video that the staff has seen ... They were in amazement yet still put us out on the street ..,

Family Traveling with Young Children
Mohammad from Miami, FL
June 9, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Couple
Timothy from Bloomburg, TX
June 8, 2014
Couple
10.0
This is one of the best hotels we have stayed at. The location was perfect for all our needs and every night we came home we were so happy to arrive at this hotel and we felt very safe & comfortable. Very clean & the staff was the best !

After we had already checked out they allowed us to use the meeting room to store our bikes so we could take a boat tour and we were worried about the Boat parking Lot, so it was so nice of the staff to let us store them, They were so very Nice! We Love this Place!

Reviews of Best Western Plus Windsor Inn
(1 - 10 of 118 reviews)
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