Best Western Plus Sunset Suites-Riverwalk

Best Western Plus Sunset Suites-Riverwalk

Best Western Plus Sunset Suites-Riverwalk Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
1103 East Commerce Street
San Antonio, TX 78205
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Hotel Guest Rating for Best Western Plus Sunset Suites-Riverwalk in San Antonio

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Based on 269 reviews from guests who stayed at the
Best Western Plus Sunset Suites-Riverwalk
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Best Western Plus Sunset Suites-Riverwalk

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Darlene from Chicago, IL
May 21, 2015
Business Traveler
9.0
Great location.
No shuttle service. Limited parking.
Group Traveler
Juan from Princeton, TX
May 20, 2015
Group Traveler
9.0
Huge room with great breakfast!
Limited parking and an extra fee for parking.
Couple
Verified Hotel Guest from Brookfield, MO
May 4, 2015
Couple
10.0
Wonderful breakfast. Great bed. Very spacious room. The staff was very gracious and helpful.
The lighting the room was quite dim. Even with all the lights on it was dim. It would have been nice to have had a Guide on the TV remote-was hard to find out what was on. They need to get a taxi stop at the hotel!!
Solo Traveler
Peter from Astoria, NY
April 19, 2015
Solo Traveler
10.0
Location to the Alamodome as well as downtown attractions.
Nothing.
Group Traveler
Cathrine from Amarillo, TX
April 16, 2015
Group Traveler
8.0
I liked the front desk clerk's friendliness.
Nothing
Couple
Joyce from Port Coquitlam, Canada
April 15, 2015
Couple
8.0
The staff were very friendly and helpful. The breakfast was plentiful and varied. The lobby was comfortable and clean.
The location was awkward, under an overpass and "across the tracks" literally. The carpets were worn and not clean looking. The interior lighting was very dim and the furniture was quite dated.
Business Traveler
Verified Hotel Guest from Omaha, NE
April 14, 2015
Business Traveler
6.0
The staff were friendly and the location was good for the venue I was there for.
Carpet and upholstery visibly soiled, room smelled moldy and wall color (green) and lack of good lighting made the room seem dreary. Room was on ground level - realized after two nights that the window was unlocked and no screen.

Continental breakfast was good. Lobby area, hallways and breakfast area were very clean. Room was serviced every day. Location was good - close to Alamodome and interstate, and within walking distance to The Alamo and other attractions.

Senior Travelers
Verified Hotel Guest from Goderich, Canada
April 8, 2015
Senior Travelers
7.0
The staff were very friendly and helpful. Room was nice and very clean.
It was difficult to locate.
Couple
Verified Hotel Guest from Groveport, OH
April 8, 2015
Couple
10.0
Great location, very clean, helpful staff.
Business Traveler
Cynthia from Laurel, MD
April 1, 2015
Business Traveler
10.0
The staff was very friendly and very helpful. The rooms were very spacious. The variety at breakfast was fantastic.
It was next to a very busy street and highway. Very noisy at night.
Reviews of Best Western Plus Sunset Suites-Riverwalk
(1 - 10 of 144 reviews)
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