Best Western Plus Sunset Suites-Riverwalk

Best Western Plus Sunset Suites-Riverwalk in San Antonio

Best Western Plus Sunset Suites-Riverwalk

Best Western Plus Sunset Suites-Riverwalk Image
2 and 1/2 Star
Hotel Guest Rating: 8.4/10
1103 East Commerce Street
San Antonio, TX 78205
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Hotel Guest Rating for Best Western Plus Sunset Suites-Riverwalk in San Antonio

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Based on 241 reviews from guests who stayed at the
Best Western Plus Sunset Suites-Riverwalk
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Best Western Plus Sunset Suites-Riverwalk

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Senior Travelers
Verified Hotel Guest from Narragansett, RI
January 22, 2015
Senior Travelers
9.0
Staff was very helpful, and went out of their way to please
There was a parking fee this time. None last visit
Family Traveling with Young Children
John from Harlingen, TX
January 22, 2015
Family Traveling with Young Children
10.0
Total experience was excellent. The staff was friendly and courteous and the location of the hotel is within walking distance of a lot of attractions.
Just the parking fee but it is a necessary evil.

All around great I will definitely stay again.

Couple
Jacqueline from Coral, MI
January 20, 2015
Couple
8.0
Staff was very friendly.
We were on the noisy side of the hotel. Trains and expressway traffic made it difficult to sleep.
Family Traveling with Young Children
Quan from Detroit, MI
January 19, 2015
Family Traveling with Young Children
6.0
The staffs here are very friendly.
The AC works bad. The rooms with even number face to street and so very noisy.
Business Traveler
Jung Jin from Bryn Mawr, PA
January 16, 2015
Business Traveler
5.0
Kind staff, close to the convention center, free breakfast, free internet
Cold shower water, smelly room. no restaurants near by, looks unsafe at night
Business Traveler
Verified Hotel Guest from Lafayette, IN
January 15, 2015
Business Traveler
8.0
clean, good breakfast, iced water/lemonade/coffee/hot water always available in lobby
noise, I could hear everything in the rooms next to me and there were trees right outside the window that birds lived in at woke up at like 5am everyday
Couple
Verified Hotel Guest from Carrollton, TX
January 3, 2015
Couple
9.0
The room is large and nicely furnished. The staff is pleasant and quick to respond to requests for info, etc. A nice touch at breakfast was the stoneware and stainless utensils:no paper and plastic. Park and Ride is across the street from hotel.
Charge for parking your vehicle and typically not enough parking at facility:overflow parking is a block away in an open lot. Beware, distance between the bed and dresser is narrow. Footboard is square on each end, thigh level and will inflict a bruise.
Group Traveler
Verified Hotel Guest from Dallas, TX
January 2, 2015
Group Traveler
8.0
Ana was very friendly and helpful during check in
Bathtub and sink didn't drain wellPaid parking with limited parking spots in the front
Group Traveler
Timothy from Saint Louis, MO
December 31, 2014
Group Traveler
9.0
the location of the hotel was near major attraction areas without being in the midst of them; easy access without having to deal with the crowds (or insufficient parking).
small gym. a larger workout facility would have been nice; not a big deal. an airport shuttle service would have been of great convenience if one were available.
Family Traveling with Young Children
Verified Hotel Guest from Mcallen, TX
December 30, 2014
Family Traveling with Young Children
10.0
The location was great because it's within walking distance to the Riverwalk. I stayed there in January and enjoyed my stay. It's very clean, staff is friendly and helpful and the continental breakfast was great.
If anything, it was that the room was not ready at 3:00 when we checked in. We were told to just wait for a few minutes. We didn't have to wait long, just about 20 - 25 minutes.
Reviews of Best Western Plus Sunset Suites-Riverwalk
(1 - 10 of 135 reviews)
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