Best Western Plus Sovereign Hotel

Best Western Plus Sovereign Hotel

Best Western Plus Sovereign Hotel Image
3 Star
Hotel Guest Rating: 7.7/10
401 Winchester Street
Keene, NH 03431
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Hotel Guest Rating for Best Western Plus Sovereign Hotel in Keene

# 3 of 6 hotels in Keene
Based on 216 reviews from guests who stayed at the
Best Western Plus Sovereign Hotel
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Best Western Plus Sovereign Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Coventry, RI
April 16, 2015
Business Traveler
3.0
Nothing
staff was very unfriendly
Business Traveler
John from Saratoga Springs, NY
March 24, 2015
Business Traveler
5.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Debra from Ashburn, VA
March 16, 2015
Family Traveling with Young Children
9.0
Pleasant staff and nice indoor heated pool.
Tiny bathroom.
Family Traveling with Young Children
Verified Hotel Guest from Jacobus, PA
March 7, 2015
Family Traveling with Young Children
2.0
Kids enjoyed the pool
1st room was dirty. Bed was dirty. Had to get a different room. Room itself was cleaner, but comforter was covered in hair....disgusting!!! Restaurant employees were rude and put out that we had kids with us. Would not recommend for families
Couple
Verified Hotel Guest from Springfield, VT
March 5, 2015
Couple
10.0
Friendly staff. I loved the heated pool in the winter.
Couple
Verified Hotel Guest from East Freetown, MA
March 3, 2015
Couple
7.0
The pool and fitness center. The breakfast was decent
The wake up call for 6 am I did not ask for
Solo Traveler
Verified Hotel Guest from Warwick, RI
February 28, 2015
Solo Traveler
9.0
Helpful staff. Very pleasant and eager to offer suggestions. I liked being on the second floor without asking. Clean spacious room with refrigerator and microwave. Good breakfast bar items.
Nothing was a problem
Solo Traveler
Michael from Litchfield, CT
February 23, 2015
Solo Traveler
8.0
Staff and breakfast.
Room needed work. Handle fell off of closet door and when I sat down to use my laptop on the desk, the legs were loose and the table tilted sideways. Bathroom was very cold until the steam heated it up from the shower, but chilled quickly. Weak I-net.
Family Traveling with Young Children
Verified Hotel Guest from Harwinton, CT
February 18, 2015
Family Traveling with Young Children
5.0
The pool and lobby were very nice. The staff was the best part of the stay. Very helpful and friendly.
The beds squeaked for every slight movement. I barely slept a wink! Also, the fire alarm went off at 7 am due to "burnt toast" in the kitchen. That is unacceptable. It's a hotel filled with hundreds of people. Burnt toast should not have caused an alarm!
Senior Travelers
Verified Hotel Guest from Albany, NY
January 21, 2015
Senior Travelers
8.0
Hotel was clean. Close to attractions by car. Great breakfast spread and coffee available 24 hrs. Staff was attentive to any needs. Internet service available and easily accessible. Pool was warm and clean.
No postings telling guests that pool towels needed to be requested at the front desk. Found this out after swimming. Small detail though. Overall a good experience.

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Reviews of Best Western Plus Sovereign Hotel
(1 - 10 of 103 reviews)
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