BEST WESTERN PLUS Hotel Felice Casati

BEST WESTERN PLUS Hotel Felice Casati

BEST WESTERN PLUS Hotel Felice Casati Image
4 Star
Hotel Guest Rating: 8.3/10
Via Felice Casati 18
Milan 20124

Hotel Guest Rating for BEST WESTERN PLUS Hotel Felice Casati in Milan

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Based on 1569 reviews from guests who stayed at the
BEST WESTERN PLUS Hotel Felice Casati
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.2.0
8.2
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Hotel Guest Reviews of the BEST WESTERN PLUS Hotel Felice Casati

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Massapequa Park, NY
August 10, 2013
Couple
1.0
nothing
Priceline web site stated free parking upon arriving at 4:00 we were informed by the Manager Fabio that there was a $25 euro charge for parking we showed him the Priceline paper work that said parking was included, he refused to honor the committment.

On picking this Hotel we specifically researched (on Priceline) Hotels in Milan that offered, WiFi, Breakfast and Parking. We payed the full cost that Priceline stated, we did not "bid" for a lower cost. To get to the hotel and be told the Hotel would not honor the Priceline committment for free Parking was disappointing and if we didn't want to pay the $25 euro parking fee we could park the car on the street or we could leave the Hotel find another Hotel and try and get our money back from Priceline. Given that it was late in the day and we were going to be in Milan only 1 night we didn't want to start a search for a new Hotel. I will never stay at a Best Western again and I will be more careful in believing what Priceline has on their website, in this instance it was a lie. Best Western and/or Priceline are both guilty of false advertisement. ...read more

Reviews of BEST WESTERN PLUS Hotel Felice Casati
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