BEST WESTERN PLUS Hacienda Suites-Old Town

BEST WESTERN PLUS Hacienda Suites-Old Town

BEST WESTERN PLUS Hacienda Suites-Old Town Image
3 Star
Hotel Guest Rating: 8.4/10
4041 Harney Street
San Diego, CA 92110
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Hotel Guest Rating for BEST WESTERN PLUS Hacienda Suites-Old Town in San Diego

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Based on 288 reviews from guests who stayed at the
BEST WESTERN PLUS Hacienda Suites-Old Town
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the BEST WESTERN PLUS Hacienda Suites-Old Town

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Patrick from Varna, Bulgaria
January 28, 2016
6.0
I would recommend this hotel only because of location
Wifi connect was bad in the rooms and this is a major negative point for travellers. Paid parking.
Couple
Verified Hotel Guest from Antioch, CA
January 27, 2016
Couple
6.0
Location
Added fees- resort fee and parking
Couple
Verified Hotel Guest from Orange, CA
January 26, 2016
Couple
10.0
Great location and early check in!
Family Traveling with Young Children
Elizabeth from Yuma, AZ
January 25, 2016
Family Traveling with Young Children
10.0
Everything, complimentary drinks at restaurant , location is crazy awesome, the place is beautiful!!! We stay there evertime we go to San Diego!!!
Nothing
Senior Travelers
Verified Hotel Guest from Austin, TX
January 23, 2016
Senior Travelers
9.0
Hotel is beautiful. Landscaping perfect, staff very friendly and competent. Location is really good. Area is tourist area but hotel is quiet and comfortable.
The restaurant they have there is not very good. Food was below par and service was very poor, in fact, insulting.
Ronald from Arcadia, CA
January 20, 2016
3.0
Close to old town
$16 parking fee. $7 resort fee. This pays for the soap morning Coffee, etc.
Family Traveling with Teens
John from Ypsilanti, MI
January 8, 2016
Family Traveling with Teens
5.0
One employee was very helpful.
They charged parking, which was not listed on the confirmation or when I secured the price.
Couple
Verified Hotel Guest from Corona, CA
January 3, 2016
Couple
3.0
Location is great. Food at Tequila Factory good, BUT,they give you 2 free drink coupons at check in, but no tequila in margarita;even the waiter said they premix a splash of tequila into a BIG batch of mix, so very very dilute at best.
Hotel is very convoluted..many different buildings. Had to take 4 elevators to get to room...and the signage was horrible...God Forbid there was ever a fire! Everyone walking around with maps just to find their way. Drink coupons = no tequila in margarita
Couple
Lynne from Burnaby, Canada
December 29, 2015
Couple
9.0
Location perfect, close to everything in Old Town & connections for trolley, train and Coaster. Convenient upstairs restaurant. Pool and hot tub clean and good. Shuttle service excellent and very convenient. Staff friendly & helpful. Room well laid out.
Hotel is old but pleasant. Needs better vending machines. Elevators extremely slow. In shower, water pressure and hot/cold levels inconsistent. Bathroom was clean but moulding around mirror was cracked. Toilet was loud and took forever to flush.
Verified Hotel Guest from Boulder City, CA
December 26, 2015
8.0
Location absolutely; size of room; view. We wanted those things - we were not looking for hotel amenities - and this hotel delivered. Good value for what we paid at the time.
Reviews of BEST WESTERN PLUS Hacienda Suites-Old Town
(1 - 10 of 75 reviews)
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