BEST WESTERN PLUS Franklin Square Inn Troy/Albany

BEST WESTERN PLUS Franklin Square Inn Troy/Albany

BEST WESTERN PLUS Franklin Square Inn Troy/Albany Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
1 4th Street
Troy, NY 12180

Hotel Guest Rating for BEST WESTERN PLUS Franklin Square Inn Troy/Albany in Troy

# 1 of 3 hotels in Troy
Based on 72 reviews from guests who stayed at the
BEST WESTERN PLUS Franklin Square Inn Troy/Albany
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Granger, IN
July 10, 2016
5.0
Staff was friendly and helpful.
The rooms are tired. Ours had a stale odor. There are not enough accessible outlets in the room. we had to unplug the lamps to charge our electronics.
Barry from Reading, PA
July 7, 2016
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Holyoke, MA
June 27, 2016
Business Traveler
10.0
Loved the full cooked breakfast and the all day coffee, tea and iced water, not to mention the cookies all day. Easy parking and great location. Easy on and easy off the highway.
Thomas from Virginia Beach, VA
June 23, 2016
10.0
Pleasantly surprised at the high level of service at this hotel.
Couple
Verified Hotel Guest from Garden Grove, CA
June 19, 2016
Couple
9.0
Location and staff. Customer service was excellent!
Noisy air conditioning unit. Horrible on and off system all night long
Solo Traveler
Verified Hotel Guest from Dekalb Jct, NY
June 15, 2016
Solo Traveler
10.0
The hotel was very clean and welcoming.
Location was very loud at night with sirens.
Family Traveling with Teens
Branden from Brockton, MA
June 3, 2016
Family Traveling with Teens
10.0
The staff were welcoming and very helpful. The complimentary breakfast what more options than expected-thanks
The elevator had a weird smell.
Business Traveler
Kalyan from Hamilton, NJ
February 3, 2016
Business Traveler
5.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Albany, NY
December 19, 2015
7.0
Good location for downtown (actually, only hotel downtown). Comfortable rooms and decent breakfast, free wi-fi.
Despite having booked 6 months in advance, we sere placed in a handicapped / accessible room in the downstairs service corridor.
Solo Traveler
Verified Hotel Guest from King City, Canada
December 7, 2015
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Reviews of BEST WESTERN PLUS Franklin Square Inn Troy/Albany
(1 - 10 of 21 reviews)
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