Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel in Charlotte

Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.6/10
2501 Sardis Road North
Charlotte, NC 28227

Hotel Guest Rating for Best Western Plus Charlotte Matthews Hotel in Charlotte

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Based on 358 reviews from guests who stayed at the
Best Western Plus Charlotte Matthews Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Best Western Plus Charlotte Matthews Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Robert from Staunton, VA
February 20, 2015
Business Traveler
6.0
everything seemed relatively clean; shower was good
food: okay (waffles & coffee were bad bed: NOT queen (too small to share); uncomfortable = bad sleep fitness: each piece broken or dead; no trash can room: key not work (had to wait 20 minutes for a new room)

I was disappointed with the experience overall. My view of Best Western has went down.

Verified Hotel Guest from Far Rockaway, NY
February 19, 2015
5.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Canton, GA
January 28, 2015
Business Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port St Lucie, FL
January 26, 2015
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Nigel from Charlotte, NC
January 24, 2015
Couple
2.0
Comfortable beddding
Only two towels in room. STAFF WAS RUDE. No fridge in room. Breakfast was horrible ...
Family Traveling with Young Children
Verified Hotel Guest from Charlotte, NC
January 23, 2015
Family Traveling with Young Children
1.0
Location
Dirty room, cigarette burn holes in comforter and carpet, mold odor, stained box spring, just very unclean dirty hotel
Family Traveling with Young Children
Verified Hotel Guest from Charlotte, NC
January 18, 2015
Family Traveling with Young Children
2.0
Horrible experience at checkin. They didn't have rooms available for early checkin. Wouldn't stay here in the future.
Front desk service
Business Traveler
Judy from Myrtle Beach, SC
January 12, 2015
Business Traveler
8.0
Quiet and clean. Comfortable room.
Breakfast was pretty boring. Could be better with better fruit and yogurt instead of over-cooked eggs and greasy sausage.
Solo Traveler
David from Port Saint Lucie, FL
January 9, 2015
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Thornhill, Canada
December 30, 2014
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Reviews of Best Western Plus Charlotte Matthews Hotel
(1 - 10 of 122 reviews)
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