Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.7/10
2501 Sardis Road North
Charlotte, NC 28227

Hotel Guest Rating for Best Western Plus Charlotte Matthews Hotel in Charlotte

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Based on 386 reviews from guests who stayed at the
Best Western Plus Charlotte Matthews Hotel
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Best Western Plus Charlotte Matthews Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Johnnette from North Charleston, SC
July 28, 2015
Family Traveling with Teens
9.0
None
Family Traveling with Young Children
Verified Hotel Guest from Bastrop, TX
July 13, 2015
Family Traveling with Young Children
9.0
Clean and quiet
Really long check-in process despite having the reservation
Solo Traveler
David from Port St Lucie, FL
July 10, 2015
Solo Traveler
10.0
Making great upgrades. Friendly, courteous staff!
Couple
Jaime from Springfield, MO
July 9, 2015
Couple
9.0
It was in a great location and staff was excellent, very helpful and courteous.
The rooms are suppose to be non smoking and the entire room was quite smoky. Other than that it was great
Family Traveling with Young Children
Tracey from Jonesboro, GA
June 16, 2015
Family Traveling with Young Children
1.0
The continental breakfast and the business center.
The long 1/2 wait to check in, the rooms not being available upon check in.
Couple
Verified Hotel Guest from Jacksonville, FL
June 9, 2015
Couple
10.0
The staff was very friendly and helpful. The room was nice and clean.
N/A
Couple
Jamie from Shippensburg, PA
May 27, 2015
Couple
10.0
The hotel was very clean and the staff was very friendly!
Group Traveler
Michael from Hixson, TN
May 26, 2015
Group Traveler
7.0
*it was close to where I was going.
the beds were old

the beds were sunken in the middle

Couple
Joseph from Windermere, FL
May 18, 2015
Couple
9.0
It was in a very good location very close to places to eat.
the public areas are a bit small.

The hotel has a good complimentary breakfast. The staff is very helpful and courteous.

Business Traveler
Verified Hotel Guest from Carthage, NC
May 5, 2015
Business Traveler
8.0
Location, room size, fridge in room
bathroom was handicapped without a regular shower, but we checked in very late and once we realized it, I didn't bother asking them to change it. We were tired. Tile and area around base of tub was dirty too.
Reviews of Best Western Plus Charlotte Matthews Hotel
(1 - 10 of 126 reviews)
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