Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel in Charlotte

Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.6/10
2501 Sardis Road North
Charlotte, NC 28227

Hotel Guest Rating for Best Western Plus Charlotte Matthews Hotel in Charlotte

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Based on 307 reviews from guests who stayed at the
Best Western Plus Charlotte Matthews Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 5.9.0
5.9
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Hotel Guest Reviews of the Best Western Plus Charlotte Matthews Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
David from Port Saint Lucie, FL
August 22, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port Saint Lucie, FL
August 18, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Juanita from Concord, NC
August 18, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Coral Gables, FL
August 14, 2014
9.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port Saint Lucie, FL
August 8, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port Saint Lucie, FL
August 4, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port Saint Lucie, FL
July 29, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port Saint Lucie, FL
July 26, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Charlease from Waterloo, SC
July 22, 2014
Solo Traveler
10.0
Customer Service was awesome! Quiet! Was able to get a good night rest!
Did not have a pool or hot tub!

My hotel room was clean & I slept good every night I stayed there. I liked the fact I did not have to travel for food I could go next door. I loved the continental breakfast bar every morning food was great! Thanks

Family Traveling with Young Children
Brian from Asheville, NC
June 24, 2014
Family Traveling with Young Children
1.0
The AC was cold.
The room smelled like mildew asked to switch rooms and that room smelled too. There was no hot water or water pressure at all. This place is a dump with lipstick on it. The beds were the smallest beds ever made and were very uncomfortable.

I will never stay here or recommend that anyone else stay here. It was a total disaster of a hotel. The hot water did not work when I took a shower and that was at 10pm and there was no water pressure I have never stayed at a hotel without hot water. The room had a certain smell to it that we could only describe as a strong mildew odor. We switched rooms but it smelled too. The beds were tiny and very uncomfortable which made it really hard to sleep. The continental breakfast was very limited and ended at 9am on a Sunday, this is very unusual. The health score of the hotel was a 94 which is low especially for a place that doesn't cook food. I was scared to eat there. I will never stay here again. ...read more

Reviews of Best Western Plus Charlotte Matthews Hotel
(1 - 10 of 119 reviews)
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