Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.6/10
2501 Sardis Road North
Charlotte, NC 28227

Hotel Guest Rating for Best Western Plus Charlotte Matthews Hotel in Charlotte

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Based on 371 reviews from guests who stayed at the
Best Western Plus Charlotte Matthews Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Best Western Plus Charlotte Matthews Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Jennifer from Atlanta, GA
April 29, 2015
Solo Traveler
10.0
The location was great, there was plenty of resturants and shopping in the area, Upon arrival the staff was friendly and helpful. The room was clean and the hotel amenities were nice to have especially the gym.
Solo Traveler
Verified Hotel Guest from Florence, SC
April 29, 2015
Solo Traveler
6.0
Basic amenities. Clean room and bathroom. Breakfast was good.
A little loud at night. Hard to turn our of the property to return to the main road.
Group Traveler
Verified Hotel Guest from Bloomington, IL
April 19, 2015
Group Traveler
8.0
The staff was very nice and accommodating.
Business Traveler
Belinda from White House, TN
April 9, 2015
Business Traveler
10.0
Courteous Mgrs/front desk attendants helpfull
Family Traveling with Teens
Yvette from Erie, PA
April 5, 2015
Family Traveling with Teens
10.0
The friendliness of employees
No
Business Traveler
Verified Hotel Guest from Marietta, GA
March 14, 2015
Business Traveler
4.0
nothing in particular
I felt everyting about this property was substandard. I had just stayed in another BW Plus and found it to be very good, so I feel I had a good comparison.
Couple
Carrie from Albany, NY
March 9, 2015
Couple
9.0
Everything was exactly as described in the listing for the hotel. The room was comfy and clean. The hotel was located close to many different restaurants and other stores. The staff was nice and check in was a breeze.
Business Traveler
Verified Hotel Guest from Columbus, OH
March 5, 2015
Business Traveler
1.0
The room was clean and u can tell it was non smoking as requestedJust the bathroom door showed some wear and tear and the caulking around bathtub floor area could use some new caulking #303
The bathrm door showed some nits due to wear and tear caulking rusty around the bathtub flooring could use some new caulking Elevators broke prior to elevator not repaired during 2days stayInternet service crashed
Business Traveler
Robert from Staunton, VA
February 20, 2015
Business Traveler
6.0
everything seemed relatively clean; shower was good
food: okay (waffles & coffee were bad bed: NOT queen (too small to share); uncomfortable = bad sleep fitness: each piece broken or dead; no trash can room: key not work (had to wait 20 minutes for a new room)

I was disappointed with the experience overall. My view of Best Western has went down.

Verified Hotel Guest from Far Rockaway, NY
February 19, 2015
5.0

This guest did not leave comments about this hotel.

Reviews of Best Western Plus Charlotte Matthews Hotel
(1 - 10 of 127 reviews)
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