Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel in Charlotte

Best Western Plus Charlotte Matthews Hotel

Best Western Plus Charlotte Matthews Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.6/10
2501 Sardis Road North
Charlotte, NC 28227

Hotel Guest Rating for Best Western Plus Charlotte Matthews Hotel in Charlotte

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Based on 314 reviews from guests who stayed at the
Best Western Plus Charlotte Matthews Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Best Western Plus Charlotte Matthews Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Wendy from Columbia, SC
September 8, 2014
Couple
2.0
price
The staff is RUDE and lazy!

We arrived at 6pm on a Friday evening. The sign on the front desk said "Be back in 5 minutes" meanwhile some girl sitting behind me in the business center yells over "do you have a reservation" and then makes a big huff before putting her friend on hold that she's talking to and comes over to check me in. She was rude, short and acted like I was ruining her day checking into this hotel. As soon as I was done she went right back to her computer and phone call in the business center. She was also rude to the person that called on the phone asking for a room rate. Later that evening when we got back about 130am the overnight person was doing the same thing(sitting on the computer talking on the phone). You might wanna think about hiring folks that aren't so lazy and that thank you for your visit and make you feel welcome! This behavior is not typical of most Best Westerns. ...read more

Solo Traveler
David from Port Saint Lucie, FL
September 7, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Lenoir, NC
September 4, 2014
Business Traveler
7.0
Price
No pool Republican parafinalia left on our suitcase not happy about that

It was a place to sleep and have breakfast

Business Traveler
Verified Hotel Guest from Canton, GA
September 2, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Canton, GA
September 2, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Business Traveler
Paul from Stony Point, NC
September 2, 2014
Business Traveler
1.0
food
the management and staff were rude and self centered. I stay at best western a lot but this was only bad experience I ever had
Solo Traveler
David from Port Saint Lucie, FL
September 1, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port Saint Lucie, FL
August 22, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
David from Port Saint Lucie, FL
August 18, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Juanita from Concord, NC
August 18, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Reviews of Best Western Plus Charlotte Matthews Hotel
(1 - 10 of 125 reviews)
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