Best Western Pine Springs Inn

Best Western Pine Springs Inn in Ruidoso Downs

Best Western Pine Springs Inn

Best Western Pine Springs Inn Image
2 Star
Hotel Guest Rating: 7.9/10
111 Pine Springs Drive
Ruidoso, NM 88346

Hotel Guest Rating for Best Western Pine Springs Inn in Ruidoso Downs

# 2 of 7 hotels in Ruidoso Downs
Based on 144 reviews from guests who stayed at the
Best Western Pine Springs Inn
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Best Western Pine Springs Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Ricardo from El Paso, TX
January 23, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Ballinger, TX
January 16, 2015
Family Traveling with Young Children
10.0
This hotel is very clean, rooms are larger than the average hotel room with very comfy beds. I definately think the star level should be higher than 2.
The driveway/road can be a little difficult to get up in the winter but it was cleared early in the morning as promised,

Will absolutely return to this hotel for my future trips to Ruidoso.

Couple
Verified Hotel Guest from Chihuahua, Mexico
January 13, 2015
Couple
6.0
Muy bonito el paisaje, las habitaciones limpias y con lo necesario.
Las señoritas de la recepción fueron poco amables. No nos gustó la atención al cliente. No sabíamos que el desayuno se terminaba a las 9 am, no pudimos desayunar.
Family Traveling with Young Children
Verified Hotel Guest from Lubbock, TX
January 3, 2015
Family Traveling with Young Children
8.0
Very clean, easy to get to and staff was friendly.
Had to ask for towels daily. There was 4 staying in our room and they only would leave 3 Towels but not too big of a problem.
Family Traveling with Young Children
Cyndi from Cement, OK
January 3, 2015
Family Traveling with Young Children
10.0
A great meeting place with our kids plus a little get away with my husband!!!
Family Traveling with Young Children
Cynthia from Laredo, TX
January 3, 2015
Family Traveling with Young Children
7.0
The open space inside the room & outside. The kids had snowball fights in the yard. People were courteous & attentive in the breakfast room & front office.
There were stains on the rug from dog poop. Not all rooms should be pet friendly.
Couple
Verified Hotel Guest from Las Cruces, NY
December 30, 2014
Couple
2.0
clean
put us in handicap room next to laundry, heard compressor go on and off all night, heater noisy. very poor nights sleep. should not be 3 stars
Couple
Cesar from El Paso, TX
December 29, 2014
Couple
8.0
The staff was very friendly and helpful.
The morning breakfast rush was very cramped. Apparently the lady that usually takes care of it was out sick. Hope they gain a new appreciation for what she does as 3 people were struggling to take care of a job that she does by herself on a daily basis!
Couple
Keith from Tijeras, NM
December 16, 2014
Couple
4.0
Location
Coffee maker did not work. Was told by the desk clerk that she would "write it down"???? No offer to fix situation. Very noisy. Overall, hotel needs an upgrade. Very old. Unless you like retro.
Couple
Mary from Aransas Pass, TX
December 12, 2014
Couple
10.0
I liked the peace and quiet, and the working TV. I enjoyed the Kuerig coffee mker
Low water pressure, guest soap and shampoo was very low quality
Reviews of Best Western Pine Springs Inn
(1 - 10 of 92 reviews)
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