Best Western Naples Plaza

Best Western Naples Plaza

Best Western Naples Plaza Image
2 and 1/2 Star
Hotel Guest Rating: 7.0/10
6400 Dudley Drive
Naples, FL 34105

Hotel Guest Rating for Best Western Naples Plaza in Naples

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Based on 130 reviews from guests who stayed at the
Best Western Naples Plaza
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 7.3.0
7.3
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Best Western Naples Plaza

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
George from Pembroke Pines, FL
May 27, 2014
Family Traveling with Young Children
10.0
Clean room, non-smoking room and excellent air conditioning.
Not offered a second key at check-in. Of course I lost the one key that day and if I had two keys originally, then losing one would not have been a problem trying to enter my room after Midnight after a tiring day. Also, Carpets in hallways stink badly.
Couple
Da from Gainesville, FL
May 15, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Business Traveler
Richard from Tampa, FL
May 3, 2014
Business Traveler
7.0
ease of checking in. the check in lady was not allowed to provide me a receipt?
not enough information given about the breakfast in the am

that was all

Family Traveling with Teens
Brenda from Elk River, MN
April 26, 2014
Family Traveling with Teens
10.0
Clean great staff fantastic breakfast magnificent location
Family Traveling with Teens
Kimberly from Longwood, FL
April 9, 2014
Family Traveling with Teens
5.0
The price and cleanliness, beds were very comfortable.
The high ceilings and the semi tractor trailer parked in the entry blocking the road in one direction.

This hotel was a good deal for the star rating and very accomodating for our varsity lacrosse girls.

Business Traveler
Dan from Tampa, FL
April 8, 2014
Business Traveler
7.0
Just off Interstate 75 and has good restaurants in the area.
Facility is in need of freshening up. Carpet in hallways worn - property just feels old.

Staff was very helpful and friendly.

Couple
Amy from Green Bay, WI
April 6, 2014
Couple
9.0
Staff was very helpful and friendly.
Small weight room
Business Traveler
Salah from Brooklyn, NY
April 5, 2014
Business Traveler
9.0

This guest did not leave comments about this hotel.

Michael from Jacksonville Beach, FL
April 3, 2014
7.0
The front desk staff was wonderful and my room had a balcony.
It was very a very tired building.

Breakfast was solid, the gym was adequate, but for the price it is a disappointment.

Couple
Verified Hotel Guest from Woodbury, MN
April 2, 2014
Couple
7.0
Nice location, we had a large room with refrigerator & microwave. Comfortable bed. Great to have coffee available at all times. It was nice to have breakfast available until 10:30 a.m. The air conditioning was quiet.
Only one guest computer makes no sense for such a large hotel & it didn't work right most of the time. Hotel needs some updating: door to deck didn't seal right, saw light around edges. Some furniture showing wear.

A tip jar in the breakfast room? NOT good. Breakfast was mediocre. Not always enough front desk help at busy times: had to wait in line 30 minutes to get change for the laundry - one person working desk at check-out time. Washers & dryers are overdue for replacement: look 20+ years old; inside of dryer doors & drum are rusty. The good news: only $1 to wash or dry. Had to switch from 1st room because old refrigerator was loud and the door didn't seal properly. There was a list of TV stations with numbers but no TV guide listing so didn't know what was on or when. ...read more

Reviews of Best Western Naples Plaza
(1 - 10 of 60 reviews)
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