Best Western Mountain Shadows

Best Western Mountain Shadows in Durango

Best Western Mountain Shadows

Best Western Mountain Shadows Image
2 and 1/2 Star
Hotel Guest Rating: 8.0/10
3255 Main Ave
Durango, CO 81301
take a virtual tour

Hotel Guest Rating for Best Western Mountain Shadows in Durango

# 5 of 42 hotels in Durango
Based on 312 reviews from guests who stayed at the
Best Western Mountain Shadows
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 6.9.0
6.9
Check Rates and Availability at the Best Western Mountain Shadows
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Best Western Mountain Shadows

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Brett from Portland, OR
September 28, 2014
Couple
6.0
Hotel was very clean and cost-effective option in a beautiful part of the country. Free breakfast was a pleasant surprise and the staff maintained the dining area spotlessly.
Hotel is a little farther down the strip, so not an easy walk to the downtown area and the nicer dining options.

Hotel was a solid 2.5 stars. We usually only stay at 3+ star properties, but were unable to find any lower-cost options in that price range. The BW Mountain Shadow was a pleasant surprise! Room was very comfortable and extremely clean -- wife is really picky about our surroundings and felt comfortable in the room. Newer flat screen TV, microwave, fridge were all perfectly maintained. Beds were very comfortable and the room was very quiet despite being right on the main street. Complimentary breakfast was quite good and very well maintained during the breakfast hours. Hotel is 2 blocks off the riverfront trail, so is a really scenic 2.5 mile walk to the downtown area if you're up for it. The city trolley also stops in front of the hotel, so is easy to get downtown (or return from a one-way walk along the trail). All in all, we'd be perfectly OK staying here again. ...read more

Couple
Rhonda from West Monroe, LA
September 27, 2014
Couple
10.0
Comfortable, clean room perfectly located in Telluride. Loved the stream running in front of it. Heather was very informative and helpful. Good price.
No breakfast of any kind.

We will book here next time we're in Telluride.

Business Traveler
Verified Hotel Guest from Prairie Village, KS
September 24, 2014
Business Traveler
3.0
The door stuck to get into our room - I went back to the front desk and the girl just said to jiggle it - that it sticks sometimes and she would let maintenance know. Took several more tries to get into the room. Not acceptable. The beds were hard.
Couple
Verified Hotel Guest from Riverton, KS
September 22, 2014
Couple
10.0
I have back problems and some hotel beds are hard on my back but I slept great on the beds. The people were super friendly and helpful if you had questions. My husband really enjoyed being able to get a cookie every evening
A minor thing but coffee was a bit strong. Just added hot water to it

Free breakfast. Free cookies in the evening and very helpful staff

Couple
Verified Hotel Guest from Denver, CO
September 21, 2014
Couple
8.0
The continental breakfast was great.
The shampoo and conditioner could have been better quality.
Couple
Verified Hotel Guest from Aurora, CO
September 17, 2014
Couple
4.0
Breakfast and the indoor pool
Tub had mold. Carpet in the room was filthy. When we walked on it with clean white socks, they turned brown/black Same for the couch, sitting on it with clean clothes, they had grime from the couch. I surmised that neither had been cleaned in sometime.

Passing the lack of cleanliness onto the staff when checking out didn't seem to phase them at all, like they didn't care. Lack of handicap parking spaces.

Couple
Noel from Manteno, IL
September 17, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Group Traveler
Delcie from Sherman, TX
September 16, 2014
Group Traveler
10.0
the people were friendly and attentive
air conditioner is located behind curtains and does not properly cool room
Group Traveler
Verified Hotel Guest from Redmond, WA
September 12, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Donaustauf, Germany
September 12, 2014
Family Traveling with Young Children
9.0
clean room
the pool was too cold, Location a bit noisy on a big road, far from the City center
Reviews of Best Western Mountain Shadows
(1 - 10 of 194 reviews)
Check Rates and Availability at the Best Western Mountain Shadows
   

graphical calendar interface

graphical calendar interface


dg