Best Western Moreno Hotel & Suites

Best Western Moreno Hotel & Suites in Moreno Valley

Best Western Moreno Hotel & Suites

Best Western Moreno Hotel & Suites Image
2 and 1/2 Star
Hotel Guest Rating: 6.6/10
24840 Elder Avenue
Moreno Valley, CA 92557

Hotel Guest Rating for Best Western Moreno Hotel & Suites in Moreno Valley

# 5 of 9 hotels in Moreno Valley
Based on 54 reviews from guests who stayed at the
Best Western Moreno Hotel & Suites
Overall Quality Score
user rating 6.6.0
Hotel Cleanliness
user rating 6.8.0
Hotel Staff
user rating 6.8.0
Location of Hotel
user rating 7.5.0
Hotel Dining
user rating 6.1.0
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Hotel Guest Reviews of the Best Western Moreno Hotel & Suites

Our hotel ratings and reviews are from real hotel guests. ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. does not allow site visitors to post unsolicited hotel reviews.
Jose from Tustin, CA
November 4, 2014
really liked how clean everything was
Everything was great
Gustavo from Phoenix, AZ
April 29, 2014
The staff was great. Explained to us all the stuff hotel had to offer. Rooms clean and were really nice.
No parking! Had to circle around the whole place twice finally squeezed in a space that we found. No overflow parking either. Really hard beds woke up with back pain.
Verified Hotel Guest from Staten Island, NY
April 14, 2014
Good price
Public spaces were small, walking aisles were narrow
Solo Traveler
Tara from Bakersfield, CA
February 20, 2014
Solo Traveler
I liked the location and the room was really amazing for the price that I paid.
Yes I didn't like that I told the front desk that there were nats in my room and the ironing board was broke and nothing was done about it are no discount given for my inconvenience!

I would go back and stay if I was given a free night are a really nice discount!

Family Traveling with Teens
Mohamad from Santa Clara, CA
January 1, 2014
Family Traveling with Teens
Location not bad
Major plumbing problem. Sink was running slow, bathroom was not flushing, we had to fix ourselves the middle of the night, the hotel offered a plunge to give us to fix ourselves. Also expect additional charges if morethan two, restriction on breakfast.

I do not recommended , breakfast not good

Business Traveler
Verified Hotel Guest from La Puente, CA
December 7, 2013
Business Traveler
Great location room was nice size staff was also friendly. Will stay agin.
Group Traveler
Mariah from Tempe, AZ
November 4, 2013
Group Traveler
I enjoyed the decor of the hotel and the peacefulness. I also enjoyed the fact that it was close to food places and a grocery store.
The lady at the front desk when we checked in at night gave us a lot of attitude and overall was just rude.

The room itself looked nice but the bathroom was a bit dirty (hair was still on the walls...gross!) and the room had a big empty space that looked like a desk needed to be there. Their machine for credit cards I believe needs to get fixed because we had to give the lady three different cards, each had a lot of cash on it and had no problem at other places. The parking lot is really tightly spaced. My car got a dent in it because someone backed into it. It was somewhat difficult trying to park and even leaving the parking lot. more

Tina from Gilbert, AZ
September 27, 2013
The room was extremely clean and quite spacious. The grounds were well kept.
Breakfast was limited. I'm not a big breakest person but I do enjoy coffee and Danishes. The Danishes weren't filled the entire time we were there.

Nice place. I'd definitely stay here again.

Verified Hotel Guest from Oceanside, CA
August 8, 2013
The fact there easy access to ur room lots of Po parking
The ac mounted on the wall dripping water

Friendly stuff

Verified Hotel Guest from Glendale, AK
July 15, 2013
The staff was great
Stayed 2 nights. Had to go each day to front office to get tickets for the continental breakfast. No service at night so if you need extra towels you had to go to front office.

The staff was great, but there are no services at night. If you need anything you had to go to front office and get it yourself. A/C unit made lots of noice at night which kept my family awake. Smelled like weed when we came out of our room. For the conitinental breakfast you have to get tickets at front office each day. For some reason they dont give you all the tickets when you check in. We only had one lock for the front door (chain lock broken) and the lock for the balcony door was also broken. more

Reviews of Best Western Moreno Hotel & Suites
(1 - 10 of 28 reviews)
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