Best Western Hotel Rivoli

Best Western Hotel Rivoli in Florence

Best Western Hotel Rivoli

Best Western Hotel Rivoli Image
3 Star
Hotel Guest Rating: 7.6/10
Via Della Scala 33
Florence 50123

Hotel Guest Rating for Best Western Hotel Rivoli in Florence

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Based on 5 reviews from guests who stayed at the
Best Western Hotel Rivoli
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Best Western Hotel Rivoli

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(3)
Couple
Craig from Farmington, UT
February 25, 2013
Couple
10.0
The hotel is a five minute walk from the train station. Very easy to find. It is within 10 minutes of the Duomo, Ufizzi, and Ponte Vecchio.

On your day of check out, they will store your bags for free until the time your train or bus leaves town. The breakfast is very good. The staff is extremely friendly and helpful. Overall a great place to stay!

Couple
Pradip from Wilmington, NC
April 17, 2011
Couple
7.0
The restaurant was great for authentic Italian food, the waiter was very nice and helpful.
Two things -- Insistence about leaving our passport (without giving us any receipt) at front desk and reluctance to accept a $100 BW gift card.

Very good location - walking distance from the main rail station of Florence. But the person at the front desk at the time of our check-in was very "difficult". Refused to give us a receipt or document for keeping our original Passports for 30 minutes for registration with police! I argued back that if I gave you cash, wouldn't you accept that (cash)? At the back of BW Gift Card it was clearly written that "treat it like cash" or something like that. This attitude of the front-desk person during check-in was very upsetting. Fortunately, the person during check-out next morning was much more reasonable have gave us a credit of about 71 EUR for 100 USD gift card. The restaurant food and people were nice. ...read more

Couple
Tony from Aliso Viejo, CA
September 21, 2010
Couple
3.0
Front desk staff are great -- professional & helpful. They spoke great English.
The beds are old springy junk that need to be replaced (in at least 2 rooms we tried)

The hotel was a monastery at one time. It has beautiful rooms. The bathrooms are really nice. The front desk staff is helpful and professional. However, despite the good things above, the hotel has a number of old bad beds, the springs talk back to you, or they sag with little support. We moved from our first room because of a bad bed, and in the second room the bed mattress was too big for the box spring. There was no support. We both had sore backs in the morning. The hotel was booked full, and had no other rooms, so my wife and I had to leave for another hotel. ...read more

Reviews of Best Western Hotel Rivoli
(1 - 3 of 3 reviews)
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