Best Western Hotel Mondial

Best Western Hotel Mondial in Rome

Best Western Hotel Mondial

Best Western Hotel Mondial Image
3 Star
Hotel Guest Rating: 6.9/10
Via Torino 127
Rome 00184

Hotel Guest Rating for Best Western Hotel Mondial in Rome

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Based on 11 reviews from guests who stayed at the
Best Western Hotel Mondial
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 6.6.0
6.6
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Hotel Guest Reviews of the Best Western Hotel Mondial

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(6) | Group Traveler(1)
Group Traveler
Jean-Sebastien from Quebec, Canada
March 20, 2013
Group Traveler
2.0
The Public spaces are what you can expect from a 4 star hotel...
10 euro a day internet (when I had free internet in every other hotel 2, 3, 4 stars during my trip). cheat on the bathroom products ( we were 2... we only had 1 soap and 1 shampoo, and I had to ask twice at the frontdesk to get more) bad

the only nice thing about this hotel is the location and the public spaces...I had some of the worst service in this 4 star hotel compared to 2 or 3 stars hotels that I used during my trip. The 1st guy I talked at the frontdesk was not helpful... I asked him if the Sistine chapel was still closed ( the pope had just been chosen) he said he did not know... to come back tomorrow and proceeded to offer me to buy a 10 euro/day internet so I could check it for myself (really?)( I was able to find the information after 1 minutes after login to the free wifi at the restaurant I used that night) The waiter at the breakfast did not greet me (at none of the 3 days I was there) he just asked my room number and proceed to rudely order me to a table... I refused and chose the one I wanted since there were at least 10 free. He never responded to my goodbyes... Really cheap on the bathroom products... only 1 soap and 1 shampoo for a 2 person reservation... I mean, I should not have to take the shower soap to wash my face at the sink.... it just felt so cheap all in all... the worst hotel experience in more than 3 years... and I do travel more than a little. ...read more

Couple
Joseph from Lathrup Village, MI
September 10, 2012
Couple
1.0
Nothing, I can say good.
The mattress felt like a bed of rocks both my wife and left with more aches than we had on the flight. No coffee pot.

This hotel is 0 star or less.

Couple
Mel from Salt Lake City, UT
June 23, 2012
Couple
8.0
Good size room, clean room & bathroom.

Very pleased with hotel. Location near train, metro, & sights of Rome. Room was clean and complimentary breakfast was good. Would use again.

Couple
Diana from Woodbridge, Canada
December 22, 2011
Couple
9.0
Location was great and staff were very friendly.
Bathroom may not have been properly insulated as exterior wall looked slightly water damaged.

This hotel was great. Ideal location. Room was clean and elegant, with lovely balcony. Staff were extremely helpful and friendly. Breakfast was decent. Internet was a bit expensive.

Couple
Linda from Jersey City, NJ
November 30, 2011
Couple
7.0
Good location for the price, and free breakfast.
A
bit old need some upgrade.
Couple
Chris from Avon, IN
October 9, 2011
Couple
7.0
Location
Breakfast

Great location. Close to main train station and we walked to all major tourist sites. Bed was uncomfortable. Breakfast was poor. They say it is an American breakfast because it has eggs and bacon, but no one would eat these eggs!

Couple
Adrian from Staten Island, NY
April 13, 2011
Couple
10.0
Located within walking distance to main transportation hub and to many sites. The continental breakfast was great.
the next door restaurant associated with the hotel was rude and nasty,
Reviews of Best Western Hotel Mondial
(1 - 7 of 7 reviews)
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