Best Western Holiday Plaza

Best Western Holiday Plaza

Best Western Holiday Plaza Image
2 Star
Hotel Guest Rating: 7.2/10
100 Eastern Bypass
Richmond, KY 40475
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Hotel Guest Rating for Best Western Holiday Plaza in Richmond

# 5 of 11 hotels in Richmond
Based on 166 reviews from guests who stayed at the
Best Western Holiday Plaza
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 6.9.0
6.9
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Best Western Holiday Plaza

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Hopkinsville, KY
May 17, 2015
Family Traveling with Young Children
8.0
The room was of sufficient size, clean and thankfully offered a shower with wonderful pressure.
The AC unit did not allow the temperature to be set below a certain level, it became uncomfortable late at night.
Solo Traveler
Bruce from Perrysburg, OH
May 7, 2015
Solo Traveler
3.0
Location was excellent
People hanging out in parking lot till 2 in morning.
Family Traveling with Young Children
Verified Hotel Guest from Pineville, KY
April 20, 2015
Family Traveling with Young Children
9.0
It was a good location. Friendly service.
Think it could been a bit cleaner in the outside and updated a little more inside.
Family Traveling with Young Children
Kim from Fayetteville, OH
February 18, 2015
Family Traveling with Young Children
1.0
Breakfast
Refrigerator did not work...shut off overnight and our food was spoiled. Found liquor bottle in bedside table drawer that was left from previous occupant Manager NEVER available so had to deal w/staff who were unable to do anything to correct problems

Overall, very poor experience with a motel that carries a well known name

Couple
Randy from Murray, KY
November 5, 2014
Couple
9.0
Very nice complimentary breakfast, great indoor pool and spa, microwave and fridge in room.
Not really. Would have liked a reading chair in the room and crisper bacon, but that's all.

We were in town for a state band competition, and it was very conveniently located to EKU - where the competition was held - and to ample fast food selections. A nice experience. Since it was removed from all the rooms, I do wish they wouldn't clise the pool and spa...but it was open till 11 pm, which is better than most hotels.

Couple
Brittany from Mount Vernon, OH
October 7, 2014
Couple
5.0
The space of rooms
Really small bathrooms didn't seem very clean. Wasn't worth the money spent. No elevator!
Family Traveling with Young Children
Ann from Villa Hills, KY
September 18, 2014
Family Traveling with Young Children
8.0
very friendly staff
carpet worn and little dirty in the hall. no elevator. hard to get a parking place near our entrance.
Family Traveling with Young Children
Susan from Boardman, OH
September 15, 2014
Family Traveling with Young Children
1.0
Checking Out
The roaches, dirt, traffic (poor entrance design). Moldy smell. It was awful.
Family Traveling with Young Children
Rebecca from Milwaukee, WI
August 26, 2014
Family Traveling with Young Children
5.0
The location was great--right off the freeway and close to many restaurants, a Publix, and a Starbucks :). Also the price was right for a stopover on our way home from vacationing in SC. It was great to have a fridge and microwave in the room.
It was run down and only mostly clean. The rooms were average. It was about what you would expect for a 2 star hotel.
Solo Traveler
Verified Hotel Guest from Mount Holly, NC
August 9, 2014
Solo Traveler
7.0
The room was pretty nice and the refrigerator was awesome. Free internet was easy to use and fast enough. Bed was pretty comfortable and I slept well.
There were a lot of people hanging out in the parking lot, which at best was peculiar. Breakfast was not very good. The "eggs" were pre-made, perfectly formed and really salty. Layout/floor plan of hotel was weird.

I wouldn't "recommend" staying here, but it wasn't a bad experience.

Reviews of Best Western Holiday Plaza
(1 - 10 of 55 reviews)
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