Best Western Holiday Plaza

Best Western Holiday Plaza

Best Western Holiday Plaza Image
2 Star
Hotel Guest Rating: 7.2/10
100 Eastern Bypass
Richmond, KY 40475
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Hotel Guest Rating for Best Western Holiday Plaza in Richmond

# 5 of 11 hotels in Richmond
Based on 169 reviews from guests who stayed at the
Best Western Holiday Plaza
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 6.9.0
6.9
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Best Western Holiday Plaza

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Steve from Louisville, KY
June 25, 2015
Family Traveling with Teens
1.0
breakfast was very good
Room door was open when we arrived. There was some trash in the room including toe nail clippings on the carpet and a couple of room keys on the table. Very disappointing.
Senior Travelers
Raymond from Hernando, FL
June 24, 2015
Senior Travelers
9.0
Nice room, great breakfast
Nothing
Family Traveling with Young Children
Verified Hotel Guest from Homerville, OH
May 27, 2015
Family Traveling with Young Children
9.0
Price, convenience to freeway & destination, & continental breakfast
No mention that there was not an elevator when they put us on the second floor so we had to carrt suitcases up stairs.
Family Traveling with Young Children
Verified Hotel Guest from Hopkinsville, KY
May 17, 2015
Family Traveling with Young Children
8.0
The room was of sufficient size, clean and thankfully offered a shower with wonderful pressure.
The AC unit did not allow the temperature to be set below a certain level, it became uncomfortable late at night.
Solo Traveler
Bruce from Perrysburg, OH
May 7, 2015
Solo Traveler
3.0
Location was excellent
People hanging out in parking lot till 2 in morning.
Family Traveling with Young Children
Verified Hotel Guest from Pineville, KY
April 20, 2015
Family Traveling with Young Children
9.0
It was a good location. Friendly service.
Think it could been a bit cleaner in the outside and updated a little more inside.
Family Traveling with Young Children
Kim from Fayetteville, OH
February 18, 2015
Family Traveling with Young Children
1.0
Breakfast
Refrigerator did not work...shut off overnight and our food was spoiled. Found liquor bottle in bedside table drawer that was left from previous occupant Manager NEVER available so had to deal w/staff who were unable to do anything to correct problems

Overall, very poor experience with a motel that carries a well known name

Couple
Randy from Murray, KY
November 5, 2014
Couple
9.0
Very nice complimentary breakfast, great indoor pool and spa, microwave and fridge in room.
Not really. Would have liked a reading chair in the room and crisper bacon, but that's all.

We were in town for a state band competition, and it was very conveniently located to EKU - where the competition was held - and to ample fast food selections. A nice experience. Since it was removed from all the rooms, I do wish they wouldn't clise the pool and spa...but it was open till 11 pm, which is better than most hotels.

Couple
Brittany from Mount Vernon, OH
October 7, 2014
Couple
5.0
The space of rooms
Really small bathrooms didn't seem very clean. Wasn't worth the money spent. No elevator!
Family Traveling with Young Children
Ann from Villa Hills, KY
September 18, 2014
Family Traveling with Young Children
8.0
very friendly staff
carpet worn and little dirty in the hall. no elevator. hard to get a parking place near our entrance.
Reviews of Best Western Holiday Plaza
(1 - 10 of 52 reviews)
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