Best Western Hendersonville Inn

Best Western Hendersonville Inn in Hendersonville

Best Western Hendersonville Inn

Best Western Hendersonville Inn Image
2 and 1/2 Star
Hotel Guest Rating: 6.4/10
105 Sugarloaf Road
Hendersonville, NC 28792
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Hotel Guest Rating for Best Western Hendersonville Inn in Hendersonville

# 5 of 10 hotels in Hendersonville
Based on 139 reviews from guests who stayed at the
Best Western Hendersonville Inn
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.2.0
7.2
Location of Hotel
user rating 7.7.0
7.7
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Best Western Hendersonville Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Rachel from Lima, OH
December 9, 2014
Solo Traveler
8.0
Clean inside.
The outside needs a little clean. not much roon in the lobby who serves as a wait area for a restaurant.
Couple
Verified Hotel Guest from Lenoir City, TN
December 8, 2014
Couple
5.0
They have a good Mexican Food restaurant on-site. Also, the lady who handles the complimentary breakfast was very much on top of keeping the choices topped off and fresh. She also made sure the area was clean.
The non-smoking room STANK like an ashtray. I told them about it. The lady at the front desk said she would report it. The toilet valve only worked intermittently. I finally left the lid off of the tank so I could force the tank to refill after flushing.

The people were nice, but this facility is way past its prime. By my judgment, a 2 1/2 star rating is a stretch. It was clean, but the room decor is very dated and has an early 1970's feel to it. Also, the room stinks so strongly of stale cigarette smoke that is literally assaults your senses as you walk into the room from outside. The towels smell of smoke and when getting out of the shower and drying yourself with cigarette smoke-scented towels, it just leaves you with a less than clean feeling. ...read more

Family Traveling with Young Children
Ronald from Florence, SC
November 12, 2014
Family Traveling with Young Children
8.0
The hotel was very clean and had everything we needed, with extras. The staff was very friendly.
Business Traveler
Verified Hotel Guest from Huntersville, NC
October 28, 2014
Business Traveler
9.0
Close to interstate. Easy to get to. Fairly clean.
Somewhat outdated, poor breakfast selection.
Couple
Verified Hotel Guest from Raleigh, NC
October 24, 2014
Couple
8.0
Front desk staff were very cordial, check in was smooth and quick, and the room as very comfortable.
The breakfast buffet was below average quality and selection of food. There was very little fruit and most of the other items were just starchy things like pastries and bagels.
Family Traveling with Young Children
Justin from Berea, KY
October 8, 2014
Family Traveling with Young Children
8.0
The staff were friendly and helpful. The breakfast included a good variety as well.
That there was only an outdoor pool and it was closed. This was a bummer as we were wanting to swim.
Couple
Verified Hotel Guest from Savannah, GA
October 8, 2014
Couple
10.0
Room was clean, hotel had plenty of close parking, and the staff was great during check in and check out. All in all, exceeds star rating.
Family Traveling with Young Children
Kristi from Greenwood, SC
September 29, 2014
Family Traveling with Young Children
8.0
The staff called a few minutes after we arrived to be sure our room was alright.
The breakfast was minimal.
Solo Traveler
Verified Hotel Guest from Bismarck, ND
September 26, 2014
Solo Traveler
7.0
The location and the room was far enough from highway to be quiet.
Yes, the mattress was awful.
Family Traveling with Young Children
Verified Hotel Guest from Cincinnati, OH
September 24, 2014
Family Traveling with Young Children
5.0
Easy access.
Towels dirty.

Front desk staff friendly.

Reviews of Best Western Hendersonville Inn
(1 - 10 of 79 reviews)
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