Best Western Fort Lee

Best Western Fort Lee

Best Western Fort Lee Image
2 and 1/2 Star
Hotel Guest Rating: 5.7/10
2300 Route 4 West
Fort Lee, NJ 07024
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Hotel Guest Rating for Best Western Fort Lee in Fort Lee

# 3 of 6 hotels in Fort Lee
Based on 123 reviews from guests who stayed at the
Best Western Fort Lee
Overall Quality Score
user rating 5.7.0
5.7
Hotel Cleanliness
user rating 6.4.0
6.4
Hotel Staff
user rating 7.1.0
7.1
Location of Hotel
user rating 6.6.0
6.6
Hotel Dining
user rating 4.8.0
4.8
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Hotel Guest Reviews of the Best Western Fort Lee

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Anna from Franklin, NJ
March 9, 2015
Couple
9.0
I like that we were running late to check in due to horrible road conditions, the staff ensured me even if a few minutes after midnight, they would still honor my reservation. They also provided a room next to handicap entrance due to my injury on arrival
There were no dislikes
Couple
Mark from Ocean, NJ
February 14, 2015
Couple
9.0
Clean comfortable room and bed
Room keycard machine was inoperable at check in and had to be escorted to the room. The room key was provided 20 minutes later
Solo Traveler
Verified Hotel Guest from Ithaca, NJ
February 8, 2015
Solo Traveler
1.0
The actual bed only was OK
Everything else was bad. Not possible to get to lobby without getting outside. Bad key systems so customer is required to go back and forth under snow to get the keys redone and redone. Dumpsters right on the middle of customer path

Safety. very icy. customers walking on ice and using icy stairs thus the likelihood of accidental injury is high. Electrics are not updated. Fire alarm goes off in the middle of the night waking all customers who need to figure alone whether there is clear imminent risk or not

Business Traveler
Verified Hotel Guest from Canandaigua, NY
February 8, 2015
Business Traveler
9.0
Quick access to Manhatten at a reasonable price.
Breakfast could be upgraded a bit.
Couple
J from Brooklyn, NY
February 3, 2015
Couple
9.0
The room was clean .. Breakfast was good .. Overall I was pleased . Will return
Other patrons doors slam when they leave their rooms
Business Traveler
Stephen from Lakewood, NJ
February 1, 2015
Business Traveler
5.0
Staff was very bright, cooperative and tried tried to help. Free breakfast was good but the hard boiled (preshelled) eggs were terrible and unfit for consumption.
Difficulty in keeping the room warm on very cold nights. Outside concrete staircase not well maintained during 2 day snow and ice storm.

Free breakfast,internet, free coffee and hot chocolate.

Business Traveler
Verified Hotel Guest from Durham, NC
January 26, 2015
Business Traveler
5.0
Decent breakfast options, Hot shower, Free stable internet
Mostly the public spaces were dirty and had cigarette smell in the air, Lack of heating in the bathroom, Staff were a bit standoff-ish
Couple
Verified Hotel Guest from Shirley, NY
January 5, 2015
Couple
4.0
Room was dicent, for the price, location was good.
The bed made a lot of noise every time we moved, but comfortable.
Couple
Verified Hotel Guest from North York, Canada
January 1, 2015
Couple
3.0
Service at the front desk was very unpleasant. On 29th morning staff at front was so ignorant.
Senior Travelers
Verified Hotel Guest from Dorado, Puerto Rico
December 27, 2014
Senior Travelers
1.0
the ladies that do the house keeping, where very nice and willing to help in my mothers needs, the Hotel lacks wheel chairs, step to put in front of the beds, because the beds are too high for seniors. Needs remodeling. Over all it could of been be
The fact that it does not have wheel chairs or a step to be used in front of the bed, because of its height, its not senior friendly. It needs remodeling. and the presentation of the breakfast area needs improvement.
Reviews of Best Western Fort Lee
(1 - 10 of 77 reviews)
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