Best Western Designer Inn And Suites

Best Western Designer Inn And Suites

Best Western Designer Inn And Suites Image
2 and 1/2 Star
Hotel Guest Rating: 7.6/10
9923 W Us Route 20
Galena, IL 61036

Hotel Guest Rating for Best Western Designer Inn And Suites in Galena

# 4 of 8 hotels in Galena
Based on 186 reviews from guests who stayed at the
Best Western Designer Inn And Suites
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.4.0
6.4
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Hotel Guest Reviews of the Best Western Designer Inn And Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
David from Cedar Rapids, IA
July 10, 2015
Couple
10.0
Will stay again for sure!
Couple
Mark from Zion, IL
June 28, 2015
Couple
8.0
Hotel employee was awesome.She was helpful, kind, and understanding.
Some of the guests were rude to your employees. I also wish there were better options to charge various devices. The tv and a lamp were taking one whole outlet. By the bed, the lamps had to be plugged into the one behind the bed. The couch was a sleeper.
Couple
Anita from Soddy Daisy, TN
June 23, 2015
Couple
5.0

This is not a 2 1/2 star hotel. ... 2 star max!

Couple
Verified Hotel Guest from Golconda, IL
June 20, 2015
Couple
5.0
No elevator to second floor
Kristen from Knoxville, IL
June 16, 2015
8.0
Proximity to downtown
Room had funny smell when we walked in. Sink didn't drain well
Solo Traveler
Dwayne from West Lafayette, IN
June 10, 2015
Solo Traveler
10.0
Very nice, spacious room. I liked having a balcony to sit on in the evening.
I missed not having a desk chair at the table.
Couple
Jenny from Iowa City, IA
May 4, 2015
Couple
8.0
Great hot/cold continental breakfast, free parking, easy access to downtown. Fun indoor/outdoor pool. Nice little seating and desk area in room. Oh, and free fresh baked cookies and coffee!
Uncomfortable bed and smushy square pillows. Nice to have a balcony, but less appealing to have a view of the parking lot and highway. Would definitely ask for a room on the backside of hotel next time for less road noise/better view.
Couple
Verified Hotel Guest from Naperville, IL
May 4, 2015
Couple
5.0
breakfast was ok.
absolutely NO SOUND INSULATION.You could hear the noise from the Adjacent rooms and the room above.NOISY

EXPENSIVE FOR THE STAR RATING.

Group Traveler
Linda from Frankfort, IL
May 1, 2015
Group Traveler
10.0
Location
Nothing
Family Traveling with Young Children
Verified Hotel Guest from Lake In The Hills, IL
May 1, 2015
Family Traveling with Young Children
8.0
The staff was friendly and helpful. The room was clean and large. The breakfast was good and they had plenty of food.
Nothing
Reviews of Best Western Designer Inn And Suites
(1 - 10 of 77 reviews)
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