Best Western Designer Inn And Suites

Best Western Designer Inn And Suites

Best Western Designer Inn And Suites Image
2 and 1/2 Star
Hotel Guest Rating: 7.6/10
9923 W Us Route 20
Galena, IL 61036

Hotel Guest Rating for Best Western Designer Inn And Suites in Galena

# 3 of 8 hotels in Galena
Based on 192 reviews from guests who stayed at the
Best Western Designer Inn And Suites
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.4.0
6.4
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Hotel Guest Reviews of the Best Western Designer Inn And Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Senior Travelers
David from Port Macquarie, Australia
August 16, 2015
Senior Travelers
8.0
The ease of check in
No

Would recommend it to anyone

Senior Travelers
Denise from Alexis, IL
August 15, 2015
Senior Travelers
2.0
It was close to Main St. and next door to Happy Joe's.
The room did not have an outside sitting area like some of the others and when we asked the desk, they said we could sit on the bench out front. The room was not sound proof.
Solo Traveler
Verified Hotel Guest from Des Plaines, IL
August 14, 2015
Solo Traveler
10.0
The rooms in the back are wonderful as they face the forest. Each room has a smallbalcony. It's great to be able to sit on the balcony. Also, the windows actually openfor fresh air. PLUS the rooms are B I G too. Very accommodating staff too!!
The breakfast area is in the lobby and that is not a good set up at all.
Couple
Daniel from Montgomery, IL
August 9, 2015
Couple
8.0
staff was very nice and helpful.Very clean.Nice big room.
The bed was like a trampoline.The pillows too soft and weak.
Couple
Barbara from Sheboygan, WI
August 6, 2015
Couple
8.0
Great Location
Pool was an indoor/outdoor...needed something to get debri out of the pool..skimmerOutdoor space not quie as large as expected
Kevin from Rockford, IL
August 1, 2015
Great location, good size room and good breakfast.
Couple
David from Cedar Rapids, IA
July 10, 2015
Couple
10.0
Will stay again for sure!
Couple
Mark from Zion, IL
June 28, 2015
Couple
8.0
Hotel employee was awesome.She was helpful, kind, and understanding.
Some of the guests were rude to your employees. I also wish there were better options to charge various devices. The tv and a lamp were taking one whole outlet. By the bed, the lamps had to be plugged into the one behind the bed. The couch was a sleeper.
Couple
Anita from Soddy Daisy, TN
June 23, 2015
Couple
5.0

This is not a 2 1/2 star hotel. ... 2 star max!

Couple
Verified Hotel Guest from Golconda, IL
June 20, 2015
Couple
5.0
No elevator to second floor
Reviews of Best Western Designer Inn And Suites
(1 - 10 of 78 reviews)
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