Best Western Designer Inn And Suites

Best Western Designer Inn And Suites

Best Western Designer Inn And Suites Image
2 and 1/2 Star
Hotel Guest Rating: 7.8/10
9923 W Us Route 20
Galena, IL 61036

Hotel Guest Rating for Best Western Designer Inn And Suites in Galena

# 3 of 8 hotels in Galena
Based on 249 reviews from guests who stayed at the
Best Western Designer Inn And Suites
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.4.0
6.4
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Hotel Guest Reviews of the Best Western Designer Inn And Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Kent from Chanhassen, MN
August 12, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Burr Ridge, IL
August 12, 2017
Group Traveler
10.0
Friendly staff, spacious rooms, and nice location.
Good variety in breakfast; unfortunately, there was ham/bacon in eggs etc.
Solo Traveler
Scott from Chicago, IL
July 25, 2017
Solo Traveler
10.0
Great location, room & staff, I'll definitely be back 😉
Family Traveling with Teens
Verified Hotel Guest from Des Plaines, IL
June 30, 2017
Family Traveling with Teens
2.0
Very good breakfast and location.
Room was moved on arrival and we were awoken by sawing and hammering in the hall and the room next door before 7am. Not given a good explanation why we were moved in the first place and manager gave half hearted apology.
Verified Hotel Guest from Fond Du Lac, WI
June 26, 2017
8.0
Location
Must smell in room
Couple
Verified Hotel Guest from Spencer, IA
June 24, 2017
Couple
9.0
Staff were excellent and very accommodating. Private little balcony outside room was cool. Would be neat to have screen door to allow main door to stay open. Shower was great. Room was very nice size.
Fridge was loud but just needed to be moved out of the cabinet it was in. AC did not quite cool the room enough. No elevator and stairs to second floor were long and steep.
Couple
Christopher from Bolingbrook, IL
June 17, 2017
Couple
10.0
Very clean and spacious rooms. Definitely get your money's worth. Great location close to all major shopping and dining options.
As someone who has a bad knee, I would like to have seen an elevator in the hotel. The stairs are ok, but when you have painful degenerative arthritis it makes it hard sometimes to constantly go up and down.
Verified Hotel Guest from Joliet, IL
June 6, 2017
8.0
Newly remodeled. Rooms were nicely sized and clean. Hotel was very convenient located relative to our destination.
Breakfast room was small and lacking in foods options (mostly carbs and sweets). Poor accessibility - NO ELEVATOR. I have mobility issues and the only way to get to the pool was using stairs (not an option for me) or drive my car to another door.
Couple
Verified Hotel Guest from Springfield, MN
June 1, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Pearl from Fort Wayne, IN
May 30, 2017
Couple
10.0
Everything was very clean and had a great breakfast.
Did not have elevator
Reviews of Best Western Designer Inn And Suites
(1 - 10 of 56 reviews)
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