Best Western Crossroads Inn

Best Western Crossroads Inn in Gatlinburg

Best Western Crossroads Inn

Best Western Crossroads Inn Image
2 and 1/2 Star
Hotel Guest Rating: 7.7/10
440 Parkway
Gatlinburg, TN 37738
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Hotel Guest Rating for Best Western Crossroads Inn in Gatlinburg

# 11 of 69 hotels in Gatlinburg
Based on 235 reviews from guests who stayed at the
Best Western Crossroads Inn
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Best Western Crossroads Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Courtney from Clarksville, TN
September 27, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Red Level, AL
September 24, 2014
Couple
4.0
size of room
bed was messy looking and did not feel comfortable sleeping in it
Couple
Verified Hotel Guest from West Bend, WI
September 23, 2014
Couple
6.0
The price. The staff. The breakfast.
This hotel is definitely showing its age. It is in need of a renovation. Linens were clean but worn. Room was spacious. Parking was minimal and room access was a long walk to elevator or a hike up a steep ramp. Clanging doors went on late into the night.

The front desk staff was friendly and helpful. The breakfast area ran out of coffee and we needed to ask for refills on several occasions. The room is spacious and comfortable, but was showing its age. The outside access made it noisy and difficult to control the temp. Although listed as Gatlinburg, it was a hike to get to the downtown area. 2 1/2 stars is too generous for this property. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Chicago, IL
September 22, 2014
Family Traveling with Young Children
7.0
The room size is good enough. The beds in the room is good enough.
Basically everything is clean in the room. But the carpet is not very clean as best. Shower tub is little small.

The only pool at outside is not very useful to use, especially with your kids.

Couple
Debbie from Duncansville, PA
September 21, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Waterford, MI
September 17, 2014
Couple
8.0
Room were clean - enjoyed the pool - breakfast was great
Location - didn't know there would be so much traffic
Couple
Verified Hotel Guest from Worthington, OH
September 15, 2014
Couple
9.0
It was a clean hotel with very good dining room. It has a good location and helpful staff.
The elevator was not elegant and clean.
Couple
David from Wilmington, NC
September 14, 2014
Couple
7.0
The closeness to shopping and other attractions
The outside appearance could be better

It was nice in the rooms. Clean and staff was friendly.

Couple
Verified Hotel Guest from Eustis, FL
September 14, 2014
Couple
7.0
The price.
The hotel was satisfactory for the price.
Couple
Verified Hotel Guest from Paint Lick, KY
September 12, 2014
Couple
9.0
Great location and staff.
No indoor pool and outside pool was a little cold but other than that everything was great.

Location close to attractions, staff very friendly, grounds and rooms very clean.

Reviews of Best Western Crossroads Inn
(1 - 10 of 164 reviews)
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