Best Western Celebration Inn & Suites

Best Western Celebration Inn & Suites in Shelbyville

Best Western Celebration Inn & Suites

Best Western Celebration Inn & Suites Image
2 and 1/2 Star
Hotel Guest Rating: 8.3/10
724 Madison Street
Shelbyville, TN 37160
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Hotel Guest Rating for Best Western Celebration Inn & Suites in Shelbyville

# 1 of 5 hotels in Shelbyville
Based on 26 reviews from guests who stayed at the
Best Western Celebration Inn & Suites
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Best Western Celebration Inn & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Cunninham, TN
October 25, 2014
Business Traveler
1.0
I booked a room for 5 nights. The first two nights the tv remote did not work. It was fixed for the third night. The lock on the door jammed making it very difficult to open. It was replaced after the forth night.

I booked this hotel for five nights while staying in Shelbyville because of the excellent reviews. When I checked in on Thursday evening I let the front desk know the tv remote did not work and the door lock was sticking making it very difficult to open. I was told it would be fixed in the morning. Day 2, tv remote did not work and door lock was sticking. The front desk says there was a note that remote worked and the door was fine. I asked the staff to come to my room and she confirmed tv remote didn't work and door lock was sticking. Day 3 tv remote was fixed but I was told it would be Monday before the lock would be fixed. Monday lock was replaced by maintenance and I was more than ready to leave. I talked to the general manager on Monday, he was off for the weekend, he said he was sorry. No further explanation. VERY DISAPPOINTING! ...read more

Business Traveler
Verified Hotel Guest from Acworth, GA
October 3, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Hardthausen, Germany
October 2, 2014
Couple
3.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Warner Robins, GA
August 19, 2014
Couple
7.0
Location
Even though they are upgrading still a long way from 2 stars!

They are slowly upgrading but would expect a lot better rooms for a best western plus. They staff really could care less about the customer and the breakfast was very minimal.

Couple
Sheri from Colorado Springs, CO
August 3, 2014
Couple
10.0
We found the accommodation very clean, quiet and comfortable. We appreciated the attention to maintenance and cleanliness. The place we stayed the night before, a Ramada Inn, had old carpets that you didn't want to walk on barefoot. We'll visit you again!
No!
Family Traveling with Young Children
Verified Hotel Guest from Brandon, MS
May 20, 2014
Family Traveling with Young Children
8.0
Close to town and events. Wallking distance to the Horse Show
Business Traveler
Verified Hotel Guest from Atlanta, GA
December 5, 2013
Business Traveler
9.0
clean, probably new, shower and the choice of easy-to-read fixtures. also, clearly a new, water-efficient toilet. I like conserving resources. Price was more within my range as to what I can afford.
Eating area was pretty small; coffee was pretty lame.

I would definitely visit this hotel again.

Couple
Verified Hotel Guest from Bellevue, NE
October 11, 2013
Couple
9.0
Great location for the areas we wanted to go.

The night staff that we checked in with was very nice and helpful. The rooms were very clean.

Couple
Verified Hotel Guest from West Wareham, MA
September 9, 2013
Couple
10.0
bed and pillow comfort! exceptional!
nothing

I have always had good experiences with Best Western hotels

Group Traveler
Michelle from Lakeland, FL
August 12, 2013
Group Traveler
7.0
They were prompt about getting the roll away bed to our room

Overall it was a very nice and clean place and the staff was very nice.

Reviews of Best Western Celebration Inn & Suites
(1 - 10 of 16 reviews)
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