Best Western Auburn/Opelika Inn

Best Western Auburn/Opelika Inn in Opelika

Best Western Auburn/Opelika Inn

Best Western Auburn/Opelika Inn Image
2 and 1/2 Star
Hotel Guest Rating: 7.4/10
205 N 21St Street
Opelika, AL 36801

Hotel Guest Rating for Best Western Auburn/Opelika Inn in Opelika

# 5 of 14 hotels in Opelika
Based on 87 reviews from guests who stayed at the
Best Western Auburn/Opelika Inn
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 6.2.0
6.2
Check Rates and Availability at the Best Western Auburn/Opelika Inn
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Best Western Auburn/Opelika Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Terry from Mobile, AL
July 16, 2014
Family Traveling with Teens
2.0
Two of the Staff Ms. Muriel and Ms. Kimberly on duty at time of check in were sweet and helpful.
Yes my son was injured while swimming in the hotel pool. He got like a 3" cut on the bottom of his foot. They had no first aid kit on site except for a band aid so I had take my son to the nearest store for supplies to take care of his injury.

His foot was cut on the bottom in the middle of the pool on something sharp sticking up. I let them know that my son needed to be seen by a doctor to make sure he was ok since it was a big cut and bleeding bad. I got the run around from the guy hotel staff on duty. The manager was not even on site and could not be reached except by email. I was told he doesn't come in until Wednesday which was 2 days later. I had to wait for a response mean while I am at the hospital waiting for word back as to what I need to do. I did not have the hundreds of dollars that it was going to cost for treatment at the hospital so I had to go to the nearest Urgent Care and use my card to pay for it. I did not plan for this type of emergency to take place and thought I was staying in a great Hotel. I was really disappointed with hotel staff and the hotel experience. I called to request my money back for the doctor visit and was very rudely told they would not pay more than a certain amount and I would have to wait for it. I explained I am headed back home and needed my money back then for expenses on the trip back. Further more I never was able to speak directly to hotel staff only through one of the staff on duty relaying messages. I asked for Manager's number to personally talk to him and was told they would not give his number to me. It was not a good thing for a parent to have to go through especially being that far from home. My overall experience was horrible. I will not stay there ever again. ...read more

Lasonya from Tyler, TX
July 12, 2014
9.0
They went out of their way to get me in a room right away, agree driving over nine hours or was good to get in a room.
The lady that put the breakfast away was putting it away right when we were fixing our food. She showed no mercy at all.

The wall are very thin. My granddaughter was very cranky. I went to the car and could hear her clearly as I left the room.

Couple
Betty from Surgoinsville, TN
June 30, 2014
Couple
10.0
The night clerk Kenny was great

Great loved it and location

Kenneth from Marietta, GA
June 24, 2014
7.0
Their free breakfast was great, it has a balance and variety.
Well some of the furniture is worn and dated. Also the refrigerator was tilting because one of the footings was missing.

The overall experience was very good.

Couple
Yahaira from New York, NY
June 22, 2014
Couple
10.0
I loved the way the staff treated my husband and i. They even went to the extend to get us numbers and prices of restaurant.
The pool was dirty

It was clean and the breakfast was great

Family Traveling with Young Children
Gilbert from Madison, AL
June 19, 2014
Family Traveling with Young Children
7.0
Location and free hot breakfast.
Noisy air conditioning unit. We had trouble getting Wifi to connect in one of our rooms.
Couple
Verified Hotel Guest from Acworth, GA
June 10, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Joshua from Fort Smith, AR
June 9, 2014
Family Traveling with Young Children
10.0
awesome... definitely got a good deal on this one. room probably worth close to --- per night! newly remodeled with plenty of staff that truly care about their job!
Family Traveling with Teens
Natasha from Elberton, GA
June 9, 2014
Family Traveling with Teens
9.0
Very clean. Staff was very courteous.
That breakfast starts at different times of the morning. It was ready at 6 on Friday and we were told that it would be 7 that Saturday morning.
Family Traveling with Teens
Verified Hotel Guest from Lithonia, GA
May 21, 2014
Family Traveling with Teens
10.0
Friendly Staff and clean room
Nothing

I like the hot breakfast, it was more than bread products, it was really nice

Reviews of Best Western Auburn/Opelika Inn
(1 - 10 of 48 reviews)
Check Rates and Availability at the Best Western Auburn/Opelika Inn
   

graphical calendar interface

graphical calendar interface


dg