Atlantis - Paradise Island

Atlantis - Paradise Island in Paradise Island

Atlantis - Paradise Island

Atlantis - Paradise Island Image
4 Star
Hotel Guest Rating: 7.2/10
One Casino Drive
Paradise Island
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Hotel Guest Rating for Atlantis - Paradise Island in Paradise Island

# 7 of 13 hotels in Paradise Island
Based on 168 reviews from guests who stayed at the
Atlantis - Paradise Island
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Atlantis - Paradise Island

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
William from Fiskdale, MA
October 12, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
C. Edward from Seymour, IN
October 8, 2014
Couple
10.0
Great service, dealt with issues quickly and great place to stay.
Couple
Verified Hotel Guest from Lomita, CA
October 3, 2014
Couple
8.0
Pools and Beaches
Service was very disappointing. Most employees are busy chatting and when you ask for something it seems like you are bothering them. Really need to work to training employees on how to treat guests. Every employees is busy on their cell phone...

Hotel and location is great. Make sure you look at exactly what tower you are booking at. Pictures are shows for the royal tower but that is not where you will be booked. Read all details before booking.

Group Traveler
Verified Hotel Guest from Powhatan, VA
October 1, 2014
Group Traveler
7.0
beautiful location
Room keys did not work after check-in. After 3 trips to front desk we were finally relocated to another room with a better view, but it had mold on the ceiling. Staff was not very friendly. I felt like we were nickel and dimed to death!

Our safe stopped working on the day of check-out so we were frantically trying to get help because of the 11:00 am check-out time, plus we had a plane to catch. I felt certain that we would be charged extra fees for staying beyond check-out if this situation was not resolved. Security came but was unable to help so engineering was called. They obviously did not share our sense of urgency. Very stressful! Also, beware of charges. Upon check-in we inquired about additional fees that we had heard about from others who visited Atlantis in the past. The receptionist at check-in assured us that our trip was paid in full and that our credit card would only be charged if we purchased incidentals. To my surprise, on the day of check out I had $15 per day for maid fees and $47.85 per day for utilities. Beware! They also overcharged us for our internet service that we purchased. ...read more

Couple
Ann from Denver, CO
September 29, 2014
Couple
10.0
Everything was perfect. The hotel staff are extremely helpful and informative. The grounds are beautiful. There is always something to do. Can't wait to go back.
Solo Traveler
Theodore from San Antonio, TX
September 27, 2014
Solo Traveler
10.0
First was the view from my balcony. I had a view of the ocean and a wonderful landscape area. Second was the Starbucks on the lower level.
Couple
Sandra from Yuma, AZ
September 26, 2014
Couple
10.0
The staff was very nice and they provided everything we need it
Nope

Was very clean, staff was very nice, had a variety of foods,and was close to downtown ... absolutely loved it

Couple
Verified Hotel Guest from Severn, MD
September 22, 2014
Couple
6.0
Very beautiful beaches
The resort is in major need of upkeeps and repairs. Was very surprised at the quality of the rooms for it being in Atlantis.
Group Traveler
Verified Hotel Guest from Vienna, VA
September 22, 2014
Group Traveler
10.0
The staff was wonderful!
We were originally in Coral Tower and it wasn't great so we upgraded to Royal and it was worth it!
Couple
Patricia from Marietta, GA
September 18, 2014
Couple
5.0
The private beach
The food was terrible. The $14 burger was worst the mcdonalds burger. The patty wasn't real ground beef.

The hotel need some real deep cleaning. Sheets were stained beach towels were stained. The glass from the fish tanks were cloudy. The restaurants the tables were sticky...

Reviews of Atlantis - Paradise Island
(11 - 20 of 139 reviews)
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