Atlantis - Paradise Island

Atlantis - Paradise Island in Paradise Island

Atlantis - Paradise Island

Atlantis - Paradise Island Image
4 Star
Hotel Guest Rating: 7.3/10
One Casino Drive
Paradise Island
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Hotel Guest Rating for Atlantis - Paradise Island in Paradise Island

# 4 of 13 hotels in Paradise Island
Based on 130 reviews from guests who stayed at the
Atlantis - Paradise Island
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Atlantis - Paradise Island

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Upper Marlboro, MD
August 17, 2014
7.0
The friendliness of the support staff to include bellmen, maids and grounds workers. The layout of the hotel was extremely impressive.
I was surprised to be informed at check-in that I owed an additional mandatory $15.00 per person per day for utilities as well as a $5.00 per person per day for maid service. Also not all front desk staff were well versed in good customer service.
Family Traveling with Teens
Reba from Snyder, TX
August 15, 2014
Family Traveling with Teens
8.0
The staff was very conscientious and the hotel was clean. The outdoor spaces were beautiful.
The experience was overpriced, especially the meals. The rooms could not be cooled below 71 degrees, and sometimes did not feel as comfortable as we wanted. Make sure you are aware of the extra daily charges for wifi, a $48 per day utility fee, etc.
Family Traveling with Teens
Saib from Boyds, MD
August 14, 2014
Family Traveling with Teens
2.0
Easy access to the beach
in 20 + years of travel I have never had a Hotel charge me over $400 at check out to pay for separate "utilities" bill for use of electricity and water which were not included in the room fee that I was quoted, it is outrageous.
Couple
Jose from Miami, FL
August 14, 2014
Couple
8.0
The location is the best also the employees go out of there way to be helpful. That is what keeps it at an above average hotel.
The rooms are run down and in need of repairs. For the price you should expect more.
Family Traveling with Young Children
Verified Hotel Guest from Arlington, VA
August 12, 2014
Family Traveling with Young Children
1.0

Hotel was nice service was horrible, hotel gouging for money will never return to this hotel

Family Traveling with Teens
Ray from Henderson, NV
August 9, 2014
Family Traveling with Teens
4.0
The staff
Extra charges i.e. Utility charges and gratuities for housecleaning This should be included in room fee. Also charging $50 per day for third person when room could accommodate four persons.
Couple
Verified Hotel Guest from Plainview, NY
August 5, 2014
Couple
10.0
Service, grounds
To many hidden fees like the energy charge and royal tower gratuity which was for the room maid.
Couple
Paul from San Antonio, TX
August 5, 2014
Couple
8.0
It's location...everywhere on Paradise Island is beautiful. It is also convenient that outside excursions have shuttle routes through the hotels.
The worst view ever...others that paid comparable amount got much better views...and they weren't even on their honeymoon.

While the housekeeping staff was very polite and accommodating, the rest of the staff seemed to care less.

Dwyane from Brooklyn, NY
July 31, 2014
8.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Tulsa, OK
July 30, 2014
Family Traveling with Teens
3.0
It was beautiful
They charge extra for EVERYTHING even though the room charge is already expensive!!! Possibly even charge extra for breathing! Meals, drinks etc were overpriced!

Will never ever stay there again and definitely will tell friends not to stay there !

Reviews of Atlantis - Paradise Island
(1 - 10 of 98 reviews)
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