Arizona Grand Resort And Spa

Arizona Grand Resort And Spa

Arizona Grand Resort And Spa Image
4 Star
Hotel Guest Rating: 7.8/10
8000 S. Arizona Grand Parkway
Phoenix, AZ 85044

Hotel Guest Rating for Arizona Grand Resort And Spa in Phoenix

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Based on 222 reviews from guests who stayed at the
Arizona Grand Resort And Spa
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Arizona Grand Resort And Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Kevin from Phoenix, AZ
July 21, 2015
Group Traveler
5.0
Great amenities and clean upgraded rooms
Resort fee and food prices were double competitors
Verified Hotel Guest from Tucson, AZ
July 20, 2015
3.0
Good location..
Yes- first the add on of the 45 dollars per nite should be displayed before booking! I would've not booked a room! Staff wouldn't take listen to my complaint. NOT WORTH IT IF YOUR SINGLE
Family Traveling with Young Children
Verified Hotel Guest from El Paso, TX
July 9, 2015
Family Traveling with Young Children
10.0
The water park.
Group Traveler
Verified Hotel Guest from Schaumburg, IL
June 24, 2015
Group Traveler
10.0
EVERYONE at the Resort was extremely courteous! Always willing to help.
The rooms need to be updated (decor, carpet etc). The daily resort fee is extremely expensive.
Family Traveling with Young Children
Terisa from Glenwood, AR
June 13, 2015
Family Traveling with Young Children
6.0
The waterpark and grounds were beautiful.
The mini fridge in the room didn't work, maintenance said it was only a chiller and wouldn't keep food anyway. We bought an ice chest. sleeper sofa was horrible kids slept on the cushions on the floor. I have been overcharged and waiting to be paid.
Family Traveling with Teens
Verified Hotel Guest from Bisbee, AZ
May 26, 2015
Family Traveling with Teens
9.0
Pools, Water Park,Room cleanliness, staff, On site activities, Great location to mall, restaurants, shopping. Grounds were beautiful. Bed was confortable.
Room needs fridge and microwave. Fridge was stocked with hotels high priced snacks. Thats a good thing if you are going to purchase the over priced items, but if you have waters or leftovers you cant put them away, which doesnt matter since you can't heat
Couple
Douglas from Racine, WI
May 20, 2015
Couple
10.0
Health Club was incredible
Layout was weird, but we drove to parts of the resort. Food was overpriced with minimal selection. Quality was not justified in the price.
Couple
Dominic from San Bruno, CA
May 12, 2015
Couple
10.0
Very nice clean place.
Did not replenish coffee we used. Had to call for more coffee. No microwave oven.
Couple
Craig from Roseville, MN
May 7, 2015
Couple
4.0
Room key constantly failing!! Food very poor - Service average
Family Traveling with Young Children
Cathy from Albuquerque, NM
May 2, 2015
Family Traveling with Young Children
5.0
The water park was fun but it should stay open longer than 5:00 pm.
Service was not exceptional. No signs clearly defining where to check in when you first drive in to the resort. Breakfast at the grill was very expensive and not of high quality. Fruit was not ripe. Waffle was cold when it arrived.
Reviews of Arizona Grand Resort And Spa
(1 - 10 of 87 reviews)
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