Hotel Arenal Lodge

Hotel Arenal Lodge

Hotel Arenal Lodge Image
3 Star
Hotel Guest Rating: 8.3/10
200 Metros Norte Del Dique Del Lago Arenal, La Fortuna
El Castillo De La Fortuna 21007

Hotel Guest Rating for Hotel Arenal Lodge in Fortuna

# 11 of 58 hotels in Fortuna
Based on 6 reviews from guests who stayed at the
Hotel Arenal Lodge
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 9.3.0
9.3
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Hotel Guest Reviews of the Hotel Arenal Lodge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Alvaro from Guadalajara, Mexico
July 15, 2016
Group Traveler
8.0
Excelentes vistas, muy buena calidad en el hotel tanto el personal como el servicios, el desayuno excelente, solo que poca variedad.
 
Couple
Kenia from Los Angeles, CA
May 29, 2016
Couple
10.0
The best thing about our hotel was our beautiful view of the Arenal Volcano. The staff was very friendly and awesome. I can't wait to go back! Me and my bf had the best experience ever! I would definitely stay in this hotel again!
The road to get to the hotel is a little rough however it was worth the bumpy ride. Fell in love! With the view we had
Family Traveling with Young Children
Verified Hotel Guest from Marion, MA
February 20, 2016
Family Traveling with Young Children
10.0
The hotel's location and property are great. The staff is very friendly and helpful. The restaurant is great, food is well prepared and yummy, prices are very reasonable. Free local breakfast is great. The room was spacious and comfortable. Gym OK.
The access was little long but ok. We did not have wifi in the room only in the lobby.
Billie from Norwalk, CT
October 13, 2015
10.0
The staff.... so sweet and accommodating
Its a very rustic experience. .no AC but the window opened and it was cooler than I thought.. but no screens allowed for bugs, moths and gnats

Great Veiw of the Volcano

Family Traveling with Young Children
Verified Hotel Guest from Bryan, TX
August 5, 2014
Family Traveling with Young Children
7.0
Exceptionally located to enjoy nature, play and have the Arenal Volcano at sight. Very good breakfast included in the price and children friendly.
Wifi was not available by the pool neither in the rooms

Staff needs improvement in customer service and knowledge of English

Couple
Verified Hotel Guest from New York, NY
May 29, 2014
Couple
5.0
The hotel was soso the best part was the land. Costa Rica is a beautiful place on it's own. So even if the hotel is crappy & the staff (except Miguel ) it's still a nice place
The staff seemed unaware of anything going on. Everyone was very confused. And they charged my card for things I didn't purchase. And the wifi was down for two days.
Reviews of Hotel Arenal Lodge
(1 - 6 of 6 reviews)
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