Americas Best Value Inn & Suites Hempstead

Americas Best Value Inn & Suites Hempstead in Hempstead

Americas Best Value Inn & Suites Hempstead

Americas Best Value Inn & Suites Hempstead Image
1 Star
Hotel Guest Rating: 6.6/10
2145 Fm 1488 At Hwy 290
Hempstead, TX 77445
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Hotel Guest Rating for Americas Best Value Inn & Suites Hempstead in Hempstead

# 1 of 2 hotels in Hempstead
Based on 14 reviews from guests who stayed at the
Americas Best Value Inn & Suites Hempstead
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 6.9.0
6.9
Hotel Staff
user rating 6.4.0
6.4
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 3.0.0
3.0
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Hotel Guest Reviews of the Americas Best Value Inn & Suites Hempstead

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Bulverde, TX
November 25, 2013
Business Traveler
6.0
Nice and clean room.
The staff were very rude and have no customer service skills - made you feel like you were intruding. No shampoo, coffee, etc. in the room & when I brought it to their attention, instead of apologizing, they asked if I looked everywhere for the stuff.

The girl working the front counter was one of the most apathetic, dull, unfriendly, "you are bothering me" workers I have ever experienced - I've got better service at the DMV! I would fire her in an instant if she worked for me. Unfortunately, she is probably married to or is the daughter of the proprietor. It was irritating enough to make me never stay there again. People like that need to suffer financially to force them to change their attitude and understand that you are supposed to appreciate people's business. You are better off staying in the Americas Best Value Inn 6 1/2 miles down the road in Waller, Tx where they actually WANT your business. I can't stand it when I go to a hotel/motel and they are rude. I needed a room for 3 nights and only stayed in this inn for 1 night because they jacked up the price of the room toxxx a night on Friday and Saturday night. Other than the rude service and missing room products (that for some reason, they couldn't just apologize for), the room was very clean. The carpeting was a little old. The water pressure good in the shower. Again - drive down the road to the one in Waller, Tx where you'll get pleasant, friendly service AND a clean room. ...read more

Couple
Verified Hotel Guest from Kyle, TX
September 6, 2013
Couple
9.0
Surrounded by plenty of places to eat as well as convenient stores.
Bed was kind of hard but not terrible.
Solo Traveler
Verified Hotel Guest from College Station, TX
May 6, 2013
Solo Traveler
10.0
very clean room, everything in working order...better than expected for price, staff very nice and helpful

same as first question

Couple
Gloria from Carthage, TX
April 28, 2013
Couple
9.0
Nice size room, good bed, quiet, plenty of hot water, location close to good eating places, good value in our price range.

We were there for one night. People were friendly and helpful. Easy access off of main highway. The room was quiet and we slept well. It was close to good eating places. We did not eat breakfast at the motel. It was much more that we expected for a one-star motel. We would stay there again.

Couple
Verified Hotel Guest from Waco, TX
February 7, 2013
Couple
1.0
There was nothing to like about the stay. I will not go back.
I wish I'd have known just how rude the staff were!I'll not go back!

Rooms are old and outdated, the mattresses are in need of replacement. The staff also needs to be ungraded to helpful and understanding. The current models are inefficient, rude and hostile. First room had not been cleaned. There was dried urine on the toilet seat and the room was generally dirty. Staff were rude and hostile.If I treated a client the way I was treated, I'd be looking for another job...I do not recommend this hotel. ...read more

Senior Travelers
Vivian from Hermleigh, TX
November 12, 2012
Senior Travelers
8.0
convenient, clean, pleasant front desk

Check in easy, friendly, clean, quiet, easy to get to, well lighted

Senior Travelers
Mike from Aransas Pass, TX
November 4, 2012
Senior Travelers
1.0
Dirty and smelled. The furniture was not positioned properly and nothing was plugged in. It looks like they just threw the furniture in the room.

Zero stars.

Solo Traveler
Storkbite from Kingwood, TX
September 20, 2012
Solo Traveler
3.0
Friendly staff.
Unkept.

Dirty room with bugs on the floor and in the light fixtures. Thread-bare linens. Sound travels from one room to the next easily. For half the price I still would have felt bad.

Business Traveler
Mark from El Campo, TX
April 18, 2012
Business Traveler
9.0
Very nice staff.
Friday night partiers next door.

Very nice place to relax.

Senior Travelers
Barbara from Grand Prairie, TX
February 13, 2012
Senior Travelers
8.0
The amenities. Microwave, refrig, coffeemaker, etc.
The smell.
Reviews of Americas Best Value Inn & Suites Hempstead
(1 - 10 of 10 reviews)
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