Hotels in Kilgore

Americas Best Value Inn & Suites

Americas Best Value Inn & Suites

Americas Best Value Inn & Suites Image
2 Star
Hotel Guest Rating: 6.1/10
3298 Us Highway 259 North
Kilgore, TX 75662
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Hotel Guest Rating for Americas Best Value Inn & Suites in Kilgore

# 3 of 8 hotels in Kilgore
Based on 16 reviews from guests who stayed at the
Americas Best Value Inn & Suites
Overall Quality Score
user rating 6.1.0
6.1
Hotel Cleanliness
user rating 6.7.0
6.7
Hotel Staff
user rating 6.8.0
6.8
Location of Hotel
user rating 7.6.0
7.6
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Americas Best Value Inn & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Cynthia from Mooringsport, LA
September 6, 2013
Couple
10.0
Room was really nice and spacious.
Yes, come to found out it was cheaper than what Priceline gave me. Priceline chargedXXX and when I got to motel they quoted me XXX. The information about me was all wrong.

Hotel is great !

Solo Traveler
Verified Hotel Guest from White Oak, TX
August 24, 2013
Solo Traveler
8.0
The Manager shd is always helpful and sweet. Smd accomidatioede me in any way she could...
No body at the front desk when i approched.. Rang the bell. Many times....eventually The manager came to the front..

I would love to stay for a week if it wasnt so expenceive...xxxx lower it a bit..

Group Traveler
Vanessa from Carrollton, TX
July 30, 2013
Group Traveler
6.0
I was given a smoking room. I am not a smoker. there were no other rooms available as the entire hotel was booked for the weekend. It is ridiculous that Priceline booked me a smoking room and did not ask me to specify if I wanted a smoking room or not.
Family Traveling with Teens
Verified Hotel Guest from Richmond, TX
July 18, 2013
Family Traveling with Teens
5.0
Near I-10
bathroom

Not a bad hotel, but you get what you pay for.

Family Traveling with Teens
Michele from Victoria, TX
July 17, 2013
Family Traveling with Teens
1.0
The only thing I liked about the hotel was the location and that there was actually a nice pool.
I thought the room was dirty and i have pictures. I thought the lady at the front desk, lacked the desire to help or to even be social.

The room was dirty, needed to be vacuumed, there was beer caps and food on the floor. The walls were dirty and there was dust everywhere I looked. When I needed to talk to the hostess, she was not social and didn't offer any help or advice. When checking out she had her head down on the desk, sleeping, another time she was lounged in one of the chairs in the lobby watching TV. The snack machine was also out of order and the soda machine was out of most all drinks except sprite, which is what we ended up getting. I was overwhelmed with the smoke smell in the room, but I did choose to have either, even though I have never been in a room that smelled that strongly of cigarettes. Almost forgot to mention that the towels were so rough and hard, I could hardly dry off with them. This was actually the worst hotel stay that I have had. i ended up staying in another hotel the next day. ...read more

Couple
Annette from Tomball, TX
June 18, 2013
Couple
3.0
Cheap

Was ok for price u get what u pay for. Internet says has hot tub not one Free breakfast was no good. Vending machine Full of food but not working. Over all i would stay again If looking for cheap 1 night would not stay more then 1 night. Burn holes on both comforters dirty coffee Pot and hair in bath tub when we arrived. Hotels Tv listing beside bed did not match what they Had avaiable to watch ...read more

Couple
Jerry. from Crosby, TX
August 8, 2012
Couple
8.0
the friendly staff
they were calling us to check out at exactly 11:00
Couple
Cynthia from Sherman, TX
August 5, 2012
Couple
10.0
Big & roomy & very nice.
The hot tub didn't work & we could not communicate with staff.

This was a very nice & clean place.

Business Traveler
Karen from Stanford, CA
July 20, 2012
Business Traveler
5.0
Their staff seemed ill-informed. One of them charged me for my room again which caused me to have the owner come out and reverse the charge.
Solo Traveler
Verified Hotel Guest from Wetumpka, AL
July 6, 2012
Solo Traveler
4.0
Close to Texas Shakespeare Festival.
Internet, front-desk, condition of room.

Most unfriendly, unresponsive front desk I've met in 20+ years of traveling. I felt as if I was an inconvenience to them. Desk was often unmanned. Wi-Fi Internet was unreliable and very slow, even during peak hours. Room and toilet obviously not inspected before I checked in. Even TV remote doesn't work. Maybe, just maybe, if the staff or owners had been semi-friendly this all could be overlooked, but they weren't, not even remotely. ...read more

Reviews of Americas Best Value Inn & Suites
(1 - 10 of 10 reviews)
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