Amerivu Inn & Suites

Amerivu Inn & Suites

Amerivu Inn & Suites Image
2 Star
Hotel Guest Rating: 6.0/10
315 Highway 63 South
Shell Lake, WI 54871

Hotel Guest Rating for Amerivu Inn & Suites in Shell Lake

# 1 of 1 hotels in Shell Lake
Based on 23 reviews from guests who stayed at the
Amerivu Inn & Suites
Overall Quality Score
user rating 6.0.0
Hotel Cleanliness
user rating 6.8.0
Hotel Staff
user rating 6.2.0
Location of Hotel
user rating 7.4.0
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Hotel Guest Reviews of the Amerivu Inn & Suites

Our hotel ratings and reviews are from real hotel guests. ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Andover, MN
August 23, 2016
The double slide in the pool was fun for the kids.
The front desk people were not friendly. The room was not clean.We found coins and a busness card under the bed. The shower was dirty. There was 2 face cloths for 4 ppl. The mini fridge did'nt work. The linens were wrinkly and the bedspreads were worn.
Verified Hotel Guest from Dodge, WI
August 31, 2015
Nice location. Quiet and clean hotel.
Family Traveling with Young Children
Yvonne from Cottage Grove, MN
August 15, 2015
Family Traveling with Young Children
The staff was friendly, helpful, and attentive. Room was clean. Pool area was ok.
The continental breakfast was not worth the time. 25 people in pool area and staff brought 7 towels and no more after that. We watched a family use another family's discarded towels out of desperation.
Judith from Platteville, WI
July 22, 2015
The staff was fantastic. Very friendly and helpful. The room was clean.
I would like to suggest a recliner or comfortable chair in the room. Tricky getting the fridge to work as it was connected to a light switch. Breakfast would be nicer with yogurt or fruit. just sweets and carbs.
Lisa from Avon, MN
July 21, 2015
The hotel was very nice and in a great location. Nice size room and loved the balcony! The staff were very nice!
It needs Maintenance Care.The pool and hot tub had alot of grime on the side wall. There was not enough water in the Hot Tub to even get up too the skimmer/filter line! Which means the water is not even going through and being filtered. It was dirty!

It was a very nice place but they need too do some Maintenance Care, especially in the Pool Area, and outside there was lots of weeds. The so called Continental Breakfast was a little scarce. They served HoHo's!! a few rolls/muffins. There was only bananas as a fruit. No yogurt/eggs. they did have waffle machine, but only 1 and there was always a line for it..But our stay overall was a nice stay! more

Erik from Minneapolis, MN
September 2, 2014
Pool was great for kids (though I didn't bring any). Really has some interesting features. Water-slides and all sorts of fun decorations. Other hotel decor was tasteful, northwoodsy feel.
I think the breakfast was a little underwhelming, but not bad. More juice options would be better.

Overall this is a solid 2 maybe 3 star hotel. Comfy bed, clean and spacious room, etc. Nothing stood out as bad. If you ever are out in that neck of the woods, it would be a solid option.

Family Traveling with Young Children
Verified Hotel Guest from Algonquin, IL
August 15, 2014
Family Traveling with Young Children
The staff needs help on customer service. They are very verbally combative and rude when not provoked. They did not feel like we were welcome.

They have a gem of a location. What is hurting them is the customer service. Our room was clean but the amenities were not worth--- per night. Towel, sheet, and pillow quality were poor. When asked for a late check-out from 11am to the latest of 1pm the front desk said that was fine but the owner called by 11:05 and was trying to kick us out. We were there as a family but my husband had a business meeting in Spooner. This is the first hotel that we have had an issue with this. They were very unwelcoming. more

Verified Hotel Guest from Menomonie, WI
August 1, 2014
deadbolt on room door broke morning coffee not fresh and milk was sour @ 6:30
Verified Hotel Guest from Madison, WI
July 23, 2014
Architecture, availability of a pool.
Cancellation policy seems unreasonable. Faced with a medical need, we had to call short the stay and staff was unable to consider any type of refund. Very small breakfast space. No real fruit at breakfast--even the juice tasted like a Tang mix.
Verified Hotel Guest from Eau Claire, WI
July 9, 2014
Yes, one of the breakfast persons did not wear gloves while handling the food. This is a federal law that all food handlers must use gloves while in contact with food.

The customer service with the 2 men at the desk was way below standard.

Reviews of Amerivu Inn & Suites
(1 - 10 of 10 reviews)
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