Acanto Boutique Hotel

Acanto Boutique Hotel

Acanto Boutique Hotel Image
4 Star
Hotel Guest Rating: 8.0/10
16 Street North
Playa Del Carmen 77710
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Hotel Guest Rating for Acanto Boutique Hotel in Riviera Maya

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Based on 14 reviews from guests who stayed at the
Acanto Boutique Hotel
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Acanto Boutique Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(3)
Couple
John from Sacramento, CA
May 5, 2014
Couple
6.0
it was beautiful. absolutely beautiful. the staff was amazing and the room was very nice.
yes. We couldn't get the AC to get going. It was brutal.

minus that one AC issue this would be a 9/10 review. THat AC situation really put a damper on the evening though.

Couple
Verified Hotel Guest from New York, NY
January 9, 2014
Couple
4.0
If you like to be close to the nightlife and the beach this place is great. Rooms were clean.
Walls were paper thin, could hear my neighbors like they were in our room. Breakfast not included as advertised, front desk staff was not very helpful and more concerned about watching her 5 yr old daughter. Wi-fi was spotty, safe in room didn't work.

I would not recommend this hotel. The rooms, while clean, were very damp. The hotel staff is almost non-existent and as I mentioned the lady at the front desk was more concerned about watching their 5 yr old daughter. They have wi-fi on lock down for some reason and I had to keep asking them to refresh the log in. I'm guessing that was so the 5 yr old could keep watching her streaming videos on the lobby PC. Also, don't expect to swim in the pool, I didn't see anyone go in for the 5 days we were there. While a nice structure and a decent location, the Acanto is POORLY run. I would definitely spend my money elsewhere. ...read more

Couple
Verified Hotel Guest from Miami Beach, FL
August 8, 2013
Couple
6.0
This is not a 4 stars hotel! The swimming pool is not a pool!!!!
I choose a 4 stars... but it isn't!!!
Reviews of Acanto Boutique Hotel
(1 - 3 of 3 reviews)
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